Improving patient privacy and confidentiality in one regional Emergency Department – A quality project

Calleja, Pauline; Forrest, Louise

doi:10.1016/j.aenj.2011.05.002

Cited by 21 publications

(35 citation statements)

References 20 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The design of nursing units could affect patients' physical privacy (Lu, Cai, & Bosch, 2016). Research has shown that solid walls (Calleja & Forrest, 2011), partitions at registration, and team rooms in pods are beneficial for improving privacy (Zamani, 2019). Understanding the balance between visibility and perception of privacy is an important issue (Fay, Cai, & Real, 2019).…”

Section: Visibility Affects Communication and Privacymentioning

confidence: 99%

Impacts of Nursing Unit Design on Visibility and Proximity and Its Influences on Communication, Privacy, and Efficiency

Xuan

Chen

2019

HERD

View full text Add to dashboard Cite

Objectives: This study examines the role of visibility and proximity on nurse communication patterns, perception of privacy, and efficiency in double-corridor nursing units. Background: Nurses are extremely important for the quality of healthcare. The literature suggests that visibility and proximity have a substantial impact on the delivery of care and staff experience. However, few studies have empirically examined nursing units in China. Method: Questionnaire surveys, observations, and simulations of medication administration tasks were employed. Results: Visibility and proximity influenced communication patterns, perceptions of privacy, and efficiency. The type of wall in the medication room could impact nurses’ perception of privacy and efficiency. A partial glass wall in the medication room could achieve balance between privacy and visibility. A medication room that is adjacent to and is easily accessed from the nurse station (NS) could provide efficient communication and efficient work. The partition type between the NS and the doctor’s office and the layout of the medication room could impact communication patterns. The relative position of the NS, medication room, and disposal room could influence the flow of medication administration tasks, and a geographically contiguous spatial layout could enhance work efficiency. Conclusions: The findings contribute to the body of knowledge on the impact of visibility and proximity on nurses’ communication patterns, perception of privacy, and efficiency. Recommendations to improve the design of double-corridor nursing units are also provided.

show abstract

Section: Visibility Affects Communication and Privacymentioning

confidence: 99%

Impacts of Nursing Unit Design on Visibility and Proximity and Its Influences on Communication, Privacy, and Efficiency

Xuan

Chen

2019

HERD

View full text Add to dashboard Cite

show abstract

“…Privacy and confidentiality are critically important components of patient care [1, 2]. Healthcare professionals are ethically obliged to protect patient confidentiality and ensure discretion [3, 4].…”

Section: Introductionmentioning

confidence: 99%

Patients’ perception of privacy and confidentiality in the emergency department of a busy obstetric unit

Hartigan

Cussen

Meaney

et al. 2018

BMC Health Serv Res

View full text Add to dashboard Cite

BackgroundPrivacy and confidentiality are central components of patient care and are of particular importance in obstetrics and gynaecology, where clinical situations of a sensitive nature regularly occur. The layout of the emergency department (ED) in maternity units is often not conducive to maintaining privacy.MethodOur study aimed to discover if changing the environment could improve patients’ experiences in the ED. We surveyed patients and asked specific questions about their perception of privacy in the ED. We then repeated the survey following renovations to the ED which involved replacing curtained patient areas with walled cubicles.ResultsThere were 75 pre-renovation surveys and 82 post-renovation surveys completed. Before the renovations took place, only 21% (n = 16) found their privacy to be adequate during their visit to the ED. However this rose to 89% (n = 73) post-renovation.ConclusionOur study showed that patients’ perception of privacy and confidentiality significantly improved following refurbishment of the ED.Electronic supplementary materialThe online version of this article (10.1186/s12913-018-3782-6) contains supplementary material, which is available to authorized users.

show abstract

“…(2016) the healthcare professionals' poor handling of patient records is due to lack of knowledge, and in many cases, the breaches of privacy are unintentional. Overall, the healthcare professionals' low awareness and knowledge concerning the protection of confidentiality has been recognised previously (Ayatollahi et al., 2009; Calleja & Forrest, 2011). More education concerning patients' rights has been suggested for all healthcare workers, students in the field and patients and their significant others in order to enhance the realisation of patient's privacy.…”

Section: Discussionmentioning

confidence: 89%

“…However, according to Beltran-Aroca et al (2016) the healthcare professionals' poor handling of patient records is due to lack of knowledge, and in many cases, the breaches of privacy are unintentional. Overall, the healthcare professionals' low awareness and knowledge concerning the protection of confidentiality has been recognised previously (Ayatollahi et al, 2009;Calleja & Forrest, 2011). More education concerning TA B L E 3 Results for research questions: (a) How is informational privacy described in the field of prehospital emergency care, (b) How is the patient's informational privacy realised in prehospital emergency care and (c) What are the factors related to the realisation of patient's informational privacy in prehospital emergency care?…”

Section: Discussionmentioning

confidence: 99%

“…This digitalisation of health care provides various benefits in the field of emergency care such as immediate access to patient records especially in lifesaving situations (Ayatollahi, Bath, & Goodacre, 2009). However, the development has rightfully raised new concerns related to privacy issues and especially to data protection (Anderson, 2007;Entzeridou et al, 2018) which has resulted in the imposition of new national regulations (GDPR (EU), 2016) and to the increase in the number of studies conducted on the subject (Calleja & Forrest, 2011;Nayeri & Aghajani, 2010).…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

The informational privacy of patients in prehospital emergency care—Integrative literature review

Koskimies

Koskinen

Leino‐Kilpi

et al. 2020

Journal of Clinical Nursing

View full text Add to dashboard Cite

Aims and objectives: To explore the informational privacy of patients in prehospital emergency care based on the existing literature. Background: Informational privacy, a central value in health care, is strongly connected to patients' safety and quality of care. However, its realisation faces challenges in the unique context of prehospital emergency care. Design: Integrative literature review. Methods: Systematic searches of the CINAHL, MEDLINE and Cochrane library databases (n = 1588) and a manual search of the reference lists of the included articles (n = 0) were conducted in August 2019. In the article selection, specified inclusion and exclusion criteria were used. Two Joanna Briggs Institute quality appraisal tools were used. Ultimately, 11 studies were included. Analysis was conducted by using content analysis. Overall, process of the review was guided by PRISMA checklist. Results: The number of primary research studies related to informational privacy in prehospital emergency care is limited and mainly focused on privacy and confidentiality. The informational privacy was described from three aspects (a) information control by patients, (b) information protection by healthcare professional and (c) concepts related to informational privacy. The realisation of patients' informational privacy varied. Factors related to the realisation were related to the paramedics, the prehospital emergency care work and the patients. Conclusion: More research specifically focused on informational privacy in prehospital emergency care is needed. Paramedics' understanding of informational privacy and its protection is essential to enhance the realisation of patients' informational privacy. Therefore, a response is required to their need for more education concerning informational privacy. Relevance to clinical practice: Paramedics' attention should be drawn to the identified factors related to the realisation of informational privacy and its use in clinical practice in order to continue to provide high-quality prehospital emergency care. | 4441 KOSKIMIES Et al.

show abstract

Improving patient privacy and confidentiality in one regional Emergency Department – A quality project

Cited by 21 publications

References 20 publications

Impacts of Nursing Unit Design on Visibility and Proximity and Its Influences on Communication, Privacy, and Efficiency

Impacts of Nursing Unit Design on Visibility and Proximity and Its Influences on Communication, Privacy, and Efficiency

Patients’ perception of privacy and confidentiality in the emergency department of a busy obstetric unit

The informational privacy of patients in prehospital emergency care—Integrative literature review

Contact Info

Product

Resources

About