“…In this sense, sociotechnical (ST) theory emphasizes the notion that the design and performance of new systems can be improved, and indeed can only work satisfactorily within an organization if the social and the technical aspects are brought together and treated as interdependent aspects of a work system (Clegg, ; Koukoulaki, ). In this sense, the ST theory has been defined as an integral theory of work design (WD) and quality of working life, whose perspective explicitly embraces the idea that all aspects of a system are interconnected, and none should take logical precedence over the other, and that they should be designed jointly (Kang, Zhang, & Gao, ; Molleman & Broekhuis, ). However, many organizations lack an integrated approach that addresses both social and technical change.…”