Improving Physician Electronic Health Record Usability and Perception Through Personalized Coaching

Abstract

The relationship between poor EHR training and subsequent poor usability is increasingly being recognized. We utilized objective EHR audit log data to personalize EHR training with the goal of improving EHR usability and to identify changes in physician perceptions pre- and post-intervention. We found that time in the system and Pajama time decreased post-coaching intervention. Different physician perceptions were reported pre- and post-coaching. Overall, personalized EHR coaching improved the usability and perceptions of physicians.

Individual, organizational, and policy strategies to enhance the retention and a sense of belonging for health care professionals in rehabilitation medicine

“…Individuals can increase their wellness by changerelated self-efficacy such as mindfulness 24 practices and job crafting. 25 Additionally, they can improve their own environments and resiliency by using strategies to decrease their electronic health record (EHR) time 26 (especially time outside work hours) and by using personal strategies to mitigate workplace mistreatment such as microaggressions. 27,28 At the department, division, or team level, retention strategies begin with onboarding.…”

“…Prioritizing self‐care, setting boundaries, seeking support and professional development are strategies for rehabilitation professionals to succeed. Individuals can increase their wellness by change‐related self‐efficacy such as mindfulness 24 practices and job crafting 25 . Additionally, they can improve their own environments and resiliency by using strategies to decrease their electronic health record (EHR) time 26 (especially time outside work hours) and by using personal strategies to mitigate workplace mistreatment such as microaggressions 27,28 …”