Improving Response Rates for Spanish Speakers in Two-Phase Mail Surveys

Brick, J. Michael; Montaquila, Jill M.; Han, Daifeng; Williams, Douglas

doi:10.1093/poq/nfs050

Cited by 16 publications

(12 citation statements)

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“…The other nonresponse category includes assorted reasons such as language problems and health problems that may prevent the sampled unit from responding. These other problems are typically a small proportion of the total nonresponse in a survey, but may be important in some cases (see Feskins et al 2011;Brick et al 2012). …”

Section: Introductionmentioning

confidence: 99%

Unit Nonresponse and Weighting Adjustments: A Critical Review

Brick¹

2013

Journal of Official Statistics

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122

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This article reviews unit nonresponse in cross-sectional household surveys, the consequences of the nonresponse on the bias of the estimates, and methods of adjusting for it. We describe the development of models for nonresponse bias and their utility, with particular emphasis on the role of response propensity modeling and its assumptions. The article explores the close connection between data collection protocols, estimation strategies, and the resulting nonresponse bias in the estimates. We conclude with some comments on the current state of the art and the need for future developments that expand our understanding of the response phenomenon.

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Section: Introductionmentioning

confidence: 99%

Unit Nonresponse and Weighting Adjustments: A Critical Review

Brick¹

2013

Journal of Official Statistics

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122

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“…The next section summarizes key research previously done on methods for self-administered surveys for including survey materials in both English and Spanish. We then present the experiments conducted in two studies that extend the findings of Brick et al (2012), and show the findings from those two experiments. In the final section, we discuss the implications for using these methods to include Spanishspeakers in self-administered surveys including those conducted on the Internet.…”

Section: Publicmentioning

confidence: 81%

Reaching Spanish-Speakers in Self-Administered Surveys

Brick

2019

AOP

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Decisions on public policy can be affected if important segments of the population are systematically excluded from the data used to drive the decisions. In the US, Spanishspeakers make up an important subgroup that surveys conducted in English-only underrepresent. This subgroup differs in a variety of characteristics and they are less likely to respond to surveys in English-only. These factors lead to nonresponse biases that are problematic for survey estimates. For surveys conducted by mail, one solution is to include both English and Spanish materials in the survey package. For addresses in the US where Spanish-speakers are likely to be living, this approach is effective, but it still may omit some non-English-speakers. Traditionally, including both English and Spanish materials for addresses not identified as likely to have Spanish-speakers was considered problematic due to concerns of a backlash effect. The backlash effect is that predominantly English-speakers might respond at a lower rate because of the inclusion of Spanish materials. Prior research found no evidence of a backlash, but used a twophase approach with a short screener questionnaire to identify the eligible population for an education survey. In this paper, we report on experiments in two surveys that extend the previous research to criminal victimization and health communication single-phase surveys. These experiments test the effect of the inclusion of Spanish language materials for addresses not identified as likely to have Spanish-speakers. Our findings confirm most results of the previous research; however we find no substantial increase in Spanish-only participation when the materials are offered in both languages for addresses that are not likely to have Spanish-speakers. We offer some thoughts on these results and directions for future research, especially with respect to collecting data by the Internet.

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“…En el anexo, se muestra el cuestionario utilizado. población general-reaccionan ante un cuestionario (Keeter, 1995;Tucker et al, 1992;Brick et al, 2012). La temática del cuestionario no presenta variaciones entre un tipo de población u otra, por lo que consideramos que, aunque esta prueba se haya realizado a una parte de la población -concretamente, las personas que tienen números listados (incluidos en la guía)-, el resto (la que haya «desaparecido» o nunca haya estado en tales guías) reaccionará de forma similar.…”

Section: Propósito Y Metodologíaunclassified

Influencia de los aspectos visuales en los cuestionarios autoadministrados

Igúzquiza¹

2015

PapRevSoc

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ResumenEl objetivo de este trabajo es analizar la influencia del diseño gráfico (tamaño del cuestionario, color del papel y existencia de portada y contraportada) en la tasa y en la calidad de la respuesta cuando se realizan encuestas postales. La calidad de la respuesta será definida considerando el número de preguntas no respondidas, la cantidad de respuestas en las preguntas multirrespuesta y la presencia del denominado «efecto primacía». Tras obtener una tasa de respuesta del 56,6% (RR1), a lo largo del trabajo, se demuestra que ninguno de los elementos considerados afecta a la tasa ni a la calidad de la respuesta. Palabras clave: encuestas por correo; tasa de respuesta; calidad de la respuesta; no respuesta parcial; efecto primacía; confección de cuestionarios. Abstract. Questionnaire layout and quality of response in self-administered surveysThe aim of this paper is to analyze the influence of the size of the questionnaire, color of the paper, and the existence of front and back with a graphic design on the rate and quality of response in postal surveys. The quality of response is defined considering the number of unanswered questions, the number of answers in multiple-choice questions, and the presence of so-called primacy effect. After obtaining a response rate of 56.6% (RR1), the paper shows that none of the elements considered affect the rate and quality of response.

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Improving Response Rates for Spanish Speakers in Two-Phase Mail Surveys

Cited by 16 publications

References 12 publications

Unit Nonresponse and Weighting Adjustments: A Critical Review

Unit Nonresponse and Weighting Adjustments: A Critical Review

Reaching Spanish-Speakers in Self-Administered Surveys

Influencia de los aspectos visuales en los cuestionarios autoadministrados

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