Improving Survey Response Rates in Online Panels

Pedersen, Mogens Jin; Nielsen, Christian Videbæk

doi:10.1177/0894439314563916

Cited by 99 publications

(31 citation statements)

References 61 publications

(104 reference statements)

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“…Although the sample size was small, the response rate of 28% is not atypical of online surveys (Nulty, 2008;Pedersen & Nielsen, 2016). Given the paucity of literature on the subject of social media in child welfare work, these initial results serve not as generalizable population parameters but rather as an important genesis for discussions of this developing topic at the macro level of child welfare policy and training.…”

Section: Discussionmentioning

confidence: 99%

Social Media and Child Welfare: Policy, Training, and the Risks and Benefits From the Administrator’s Perspective

Stott

MacEachron

Gustavsson

2017

ASW

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Keywords: Foster care; social media; technology; case managementSocial media and other digitally-based technologies are increasingly becoming commonplace platforms for both communication and connection. In the field of public child welfare, social media can pose a complex mix of risks and benefits. Its benefits include expediting such case management tasks as client contact and communication, keeping children and youth connected to siblings and family, mining for potential family and relative connections for children in out-of-home care, finding missing parents and/or runaway youth, and coordination among care-givers. Despite its many potential uses in supporting case management tasks, social media also has risks that include breached confidentiality, invasion of privacy, and inadequate protection of child, family, and worker information. Yet, there is little information in the empirical literature about either the employment of social media in public child welfare or its ethical, effective, and safe use. We undertook an exploratory study of state child welfare training administrators to examine the use, policy context, staff training, and perceived risks and benefits of social media in public child welfare.

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Section: Discussionmentioning

confidence: 99%

Social Media and Child Welfare: Policy, Training, and the Risks and Benefits From the Administrator’s Perspective

Stott

MacEachron

Gustavsson

2017

ASW

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“…Sauermann and Roach (2013) suggest that the following aspects increase the response rate: personalisation, lottery incentives and customised reminders. While Sánchez-Fernández, Muñoz-Leiva, and Montoro-Ríos (2012) found that personalisation, reminders and incentives did not improve response rates, Pedersen and Nielsen (2016) found that cash price lottery incentives are more effective than altruistic incentives. There are a myriad of techniques to improve the response rate; these will be discussed next.…”

Section: The Challenge Of Rising Nonresponse Ratesmentioning

confidence: 99%

“…Secondary data researchers often do not appreciate the challenges experienced by the originators of the research. However as this secondary analysis is conducted by the originator of the Lottery incentives (Sauermann & Roach, 2013); Cash incentives (Pedersen & Nielsen, 2016); Trading the results of the study (Wright, 2005). Personalisation Generate a sense of community (Petrovčič, Petrič, & Manfreda, 2016); Customise user invitations (Shao, Wu, Zou, & Chen, 2015); Promote a positive researcher identity (Pan, Woodside, & Meng, 2014); Dynamic communication (Garcia, Standlee, Bechkoff, & Cui, 2009); Impression management (Garcia, Standlee, Bechkoff, & Cui, 2009).…”

Section: Research Methodsologymentioning

confidence: 99%

“…Participants who drop out may conflate the results Text appeals may also impact the response rate. Using text appeals to the ego (Pedersen & Nielsen, 2016) and 'pleas for help' (Petrovčič et al, 2016) can increase response rates. McPeake et al (2014) observed that targeting the right population may be a key determinant to improving response rates.…”

Section: Strategies Used To Improve Response Ratesmentioning

confidence: 99%

“…Customised reminders (Sauermann & Roach, 2013 (Petrovčič, Petrič, & Manfreda, 2016); Text appeals to the ego (Pedersen & Nielsen, 2016).…”

Section: Remindersmentioning

confidence: 99%

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Internet Mediated Research: Challenges and Issues

Padayachee

2016

SACJ

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This article surveys the challenges of and issues associated with conducting internet mediated research. The article explores the use of online platforms and in particular social media platforms for research purposes. Additionally the methodological considerations are demonstrated with examples from the author's praxis. The review involves examining two case studies based on the design science methodology and the Delphi technique. This paper evaluates the performance of these methods under the internet mediated research paradigm.

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Methods to increase response to postal and electronic questionnaires

Edwards,

Roberts,

Clarke

et al. 2023

Cochrane Database of Systematic Reviews

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Background Self‐administered questionnaires are widely used to collect data in epidemiological research, but non‐response reduces the effective sample size and can introduce bias. Finding ways to increase response to postal and electronic questionnaires would improve the quality of epidemiological research. Objectives To identify effective strategies to increase response to postal and electronic questionnaires. Search methods We searched 14 electronic databases up to December 2021 and manually searched the reference lists of relevant trials and reviews. We contacted the authors of all trials or reviews to ask about unpublished trials; where necessary, we also contacted authors to confirm the methods of allocation used and to clarify results presented. Selection criteria Randomised trials of methods to increase response to postal or electronic questionnaires. We assessed the eligibility of each trial using pre‐defined criteria. Data collection and analysis We extracted data on the trial participants, the intervention, the number randomised to intervention and comparison groups and allocation concealment. For each strategy, we estimated pooled odds ratios (OR) and 95% confidence intervals (CI) in a random‐effects model. We assessed evidence for selection bias using Egger's weighted regression method and Begg's rank correlation test and funnel plot. We assessed heterogeneity amongst trial odds ratios using a Chi 2 test and quantified the degree of inconsistency between trial results using the I 2 statistic. Main results Postal We found 670 eligible trials that evaluated over 100 different strategies of increasing response to postal questionnaires. We found substantial heterogeneity amongst trial results in half of the strategies. The odds of response almost doubled when: using monetary incentives (odds ratio (OR) 1.86; 95% confidence interval (CI) 1.73 to 1.99; heterogeneity I 2 = 85%); using a telephone reminder (OR 1.96; 95% CI 1.03 to 3.74); and when clinical outcome questions were placed last (OR 2.05; 95% CI 1.00 to 4.24). The odds of response increased by about half when: using a shorter questionnaire (OR 1.58; 95% CI 1.40 to 1.78); contacting participants before sending questionnaires (OR 1.36; 95% CI 1.23 to 1.51; I 2 = 87%); incentives were given with questionnaires (i.e. unconditional) rather than when given only after participants had returned their questionnaire (i.e. conditional on response) (OR 1.53; 95% CI 1.35 to 1.74); using personalised SMS reminders (OR 1.53; 95% CI 0.97 to 2.42); using a special (recorded) delivery service (OR 1.68; 95% CI 1.36 to 2.08; I 2 = 87%); using electronic reminders (OR 1.60; 95% CI 1.10 to 2.33); using intensive follo...

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Improving Survey Response Rates in Online Panels

Cited by 99 publications

References 61 publications

Social Media and Child Welfare: Policy, Training, and the Risks and Benefits From the Administrator’s Perspective

Social Media and Child Welfare: Policy, Training, and the Risks and Benefits From the Administrator’s Perspective

Internet Mediated Research: Challenges and Issues

Methods to increase response to postal and electronic questionnaires

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