“…Occupants opened windows more frequently or for longer periods (as compared to model assumptions) [5,6,12,14,18,22,28,32,37,45,52,54,55,58,67,72,77,79,82,89,95] Occupants turned off the installed MVHR (mechanical ventilation with heat recovery) and used windows instead for ventilation [6,14,49] Discrepancies between assumed and actual operation of shading devices resulting in the deviation of actual solar gains from model assumptions [5,21,22,89] Mechanical systems Set-point temperature, thermostat settings, system operating schedules and settings Higher actual indoor temperatures than those assumed in the model [6,9,11,14,15,18,29,37,53,55,58,75,79,82,90,101,104,107,…”