2020
DOI: 10.1111/ssqu.12917
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In Blockchain We Trust: Does Blockchain Itself Generate Trust?

Abstract: Objectives This study considers the affordance of users' perceived technological property of blockchains and investigates how users discover the possible actions that can be performed within blockchain media. With a focus on the role of trust, it analyzes how motivational affordances in blockchain media influence user experience Methods Qualitative methods are used to obtain the depth of understanding and elicit the perspective of blockchain media. We then conduct a survey to analyze the affordance of trust in… Show more

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Cited by 37 publications
(22 citation statements)
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“…However, blockchain is considered less secure than the other technologies. Users view blockchain's invariance as the most significant value; however, its invariance also considers the rigidity of the system [161]. Because these properties are related to well-being and intention, it is crucial to address whether blockchains make user services transparent and accountable [162].…”
Section: Trustmentioning
confidence: 99%
See 1 more Smart Citation
“…However, blockchain is considered less secure than the other technologies. Users view blockchain's invariance as the most significant value; however, its invariance also considers the rigidity of the system [161]. Because these properties are related to well-being and intention, it is crucial to address whether blockchains make user services transparent and accountable [162].…”
Section: Trustmentioning
confidence: 99%
“…Because these properties are related to well-being and intention, it is crucial to address whether blockchains make user services transparent and accountable [162]. Users are more likely to accept blockchain satisfactorily if they believe it to be accountable [161]. There is a need to increase the privacy and security guarantees of blockchain transactions in order to win user trust [161].…”
Section: Trustmentioning
confidence: 99%
“…Among such systems, the following stand out: Internet of Services and Internet of Things. In addition to the traditional technological pillars of I4.0, such as the IIoT and cloud computing, the usage of advanced techniques, such as Blockchain [14] and explainable artificial intelligence (AI) [15], have been recently researched. These technologies were widely developed individually and integrated into the context of I4.0.…”
Section: Background and Current Research About Rami 40mentioning
confidence: 99%
“…Shin and Bianco (2020) use qualitative methods to determine the affordance of trust in blockchain media acceptance, focussing on trust in technology and transactions, not end-to-end supply chains. However, there is no case study research examining how trust within established buyer-supplier relationships is impacted by blockchain implementation as an emergent digital technology.…”
Section: Introductionmentioning
confidence: 99%
“…Blockchain disrupts supply chains by removing intermediaries (Maull et al, 2017), reportedly providing the source of trust and trustworthiness required by participants (Wang et al, 2019). Shin and Bianco (2020) use qualitative methods to determine the affordance of trust in blockchain media acceptance, focussing on trust in technology and transactions, not end-to-end supply chains. However, there is no case study research examining how trust within established buyer-supplier relationships is impacted by blockchain implementation as an emergent digital technology.…”
Section: Introductionmentioning
confidence: 99%