2003
DOI: 10.1007/978-3-540-45175-4_2
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In Search for Patterns of User Interaction for Digital Libraries

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Cited by 6 publications
(6 citation statements)
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“…Ethnographic studies of academic and research library users in Slovakia (Steinerová, 2003), mixed method research on higher education digital services provision in the U.K. (Banwell & Coulson, 2004; Banwell, Ray, Coulson, Urquhart, Lonsdale, Armstrong, et al, 2004), comparative content analysis of written evaluation of physical reference service and virtual reference services in Canada (Nilson, 2004), and qualitative methods applied to situated use assessments in Illinois (Bishop, Neumann, Star, Merkel, Ignacio, & Sandusky, 2000) are among the approaches reported by researchers seeking to understand why users did, or did not, use digital libraries and what they felt about their experiences. Additionally, a range of in‐depth usability studies have been conducted in non‐laboratory but quasi‐experimental use contexts focusing on specific features of digital libraries, such as a “my e‐journal” personalizer and aggregator in Denmark (Hyldegaard & Seiden, 2004), the use of music library tools (Notess, 2004), and broad studies of technical strategies such as whether integrated interaction is actually preferable to common interaction (Park, 2000).…”
Section: Social Impactsmentioning
confidence: 99%
“…Ethnographic studies of academic and research library users in Slovakia (Steinerová, 2003), mixed method research on higher education digital services provision in the U.K. (Banwell & Coulson, 2004; Banwell, Ray, Coulson, Urquhart, Lonsdale, Armstrong, et al, 2004), comparative content analysis of written evaluation of physical reference service and virtual reference services in Canada (Nilson, 2004), and qualitative methods applied to situated use assessments in Illinois (Bishop, Neumann, Star, Merkel, Ignacio, & Sandusky, 2000) are among the approaches reported by researchers seeking to understand why users did, or did not, use digital libraries and what they felt about their experiences. Additionally, a range of in‐depth usability studies have been conducted in non‐laboratory but quasi‐experimental use contexts focusing on specific features of digital libraries, such as a “my e‐journal” personalizer and aggregator in Denmark (Hyldegaard & Seiden, 2004), the use of music library tools (Notess, 2004), and broad studies of technical strategies such as whether integrated interaction is actually preferable to common interaction (Park, 2000).…”
Section: Social Impactsmentioning
confidence: 99%
“…Sfakakis and Kapidakis [15] studied the log files of the Hellenic Documentation Centre Digital Library and found users favor simple queries. Steinerova [16] describes DL usage patterns of Slovakian DL users as reported through questionnaires. Assadi et al [17] describe DL usage patterns in France through surveys, interviews and instrumented DLs.…”
Section: Related Workmentioning
confidence: 99%
“…Given and Olson [10] use data on information behaviour as a basis for constructing KO. The practical aspects of the gap have received attention in digital library research [11]. Sonnenwald and Iivonen [12] used Ranganathan's framework for KO in their integrated human information behaviour research framework.…”
Section: Introductionmentioning
confidence: 99%