2023
DOI: 10.1111/jbl.12343
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In search of operational resilience: How and when improvisation matters

Abstract: The need to improvise during supply chain disruptions to enhance operational resilience is ever more critical. Yet, managers appear to lack an understanding of how and when improvisation matters. We apply the conservation of resources theory to conceptualize how firms activate spontaneous and creative improvisation during supply chain disruptions and theorize how that relates to operational resilience in low and high supply chain disruption conditions. We test our arguments on primary data from a sample of 259… Show more

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Cited by 16 publications
(2 citation statements)
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“…Additionally, resistance to change within established systems poses a challenge to global supply chains. Overcoming resistance to change is crucial for implementing new technologies and processes that can enhance supply chain operations and resilience (Essuman et al, 2023).…”
Section: Benefits and Challenges In Global Supply Chainsmentioning
confidence: 99%
“…Additionally, resistance to change within established systems poses a challenge to global supply chains. Overcoming resistance to change is crucial for implementing new technologies and processes that can enhance supply chain operations and resilience (Essuman et al, 2023).…”
Section: Benefits and Challenges In Global Supply Chainsmentioning
confidence: 99%
“…For example, researchers have suggested embedding four resilience capabilities in the preparedness phase, including situation awareness, visibility, security, and redundancy (Han et al, 2020). Regarding the response and recovery phases, agility, flexibility, collaboration, leadership, and knowledge management (KM) have been widely discussed in the literature (Essuman et al, 2023;Pettit et al, 2010Pettit et al, , 2019Um & Han, 2021). Resilience capability factors, which represent detailed management practices that can contribute to resilience capability building, are critical (Cotta & Salvador, 2020).…”
Section: Introductionmentioning
confidence: 99%