2018
DOI: 10.1371/journal.pone.0201437
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In spite of the system: A qualitatively-driven mixed methods analysis of the mental health services experiences of LGBTQ people living in poverty in Ontario, Canada

Abstract: Lesbian, gay, bisexual, trans, and/or queer (LGBTQ) people face barriers to accessing mental health care; however, we know little about service experiences of low income LGBTQ people. In this qualitatively-driven mixed methods study, over 700 women and/or trans people completed an internet survey, of whom 12 LGBTQ individuals living in poverty participated in interviews. Low income LGBTQ respondents saw more mental health professionals and had more unmet need for care than all other LGBTQ/income groups. Narrat… Show more

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Cited by 25 publications
(18 citation statements)
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“…Within the literature, across all health states, personalized care was broadly characterized as representing respectful behaviour toward the patient, providing care in a preferred language, healthcare provider (HCP) awareness about the needs of vulnerable populations and delivery of care that considered both social and medical needs ( 25 , 27 , 31 , 33 , 39 , 45 , 50 , 53 55 , 57 , 62 , 68 , 69 , 74 , 77 , 79 81 , 82 , 85 , 88 , 90 , 94 , 99 , 100 , 102 , 106 109 , 111 , 114 , 116 , 118 , 119 , 122 , 124 , 134 , 135 , 136 , 141 , 142 , 147 , 150 , 154 , 156 , 158 , 163 , 165 , 169 , 172 , 174 , 176 , 179 , 184 , 192 , 193 , 195 204 , 208 , 209 ). Consistent within the reviewed literature, patients and caregivers identified a preference for care that was holistic, individualized and culturally competent ( 19 , 28 , 53 , 69 , 74 …”
Section: Resultsmentioning
confidence: 99%
See 2 more Smart Citations
“…Within the literature, across all health states, personalized care was broadly characterized as representing respectful behaviour toward the patient, providing care in a preferred language, healthcare provider (HCP) awareness about the needs of vulnerable populations and delivery of care that considered both social and medical needs ( 25 , 27 , 31 , 33 , 39 , 45 , 50 , 53 55 , 57 , 62 , 68 , 69 , 74 , 77 , 79 81 , 82 , 85 , 88 , 90 , 94 , 99 , 100 , 102 , 106 109 , 111 , 114 , 116 , 118 , 119 , 122 , 124 , 134 , 135 , 136 , 141 , 142 , 147 , 150 , 154 , 156 , 158 , 163 , 165 , 169 , 172 , 174 , 176 , 179 , 184 , 192 , 193 , 195 204 , 208 , 209 ). Consistent within the reviewed literature, patients and caregivers identified a preference for care that was holistic, individualized and culturally competent ( 19 , 28 , 53 , 69 , 74 …”
Section: Resultsmentioning
confidence: 99%
“…These supports were preferred to overcome barriers to accessing care among the walking well; those with chronic conditions; those with mental, cognitive and addiction-related issues; and those with acute life-threatening illnesses ( 19 , 28 , 39 , 55 , 72 , 76 , 90 , 94 , 99 , 116 , 121 , 124 , 129 , 132 , 134 , 147 , 150 , 154 , 168 , 169 , 172 , 178 , 195 , 198 , 200 , 201 , 208 ). The relationship between HCPs and patients was important across all of these health states.…”
Section: Resultsmentioning
confidence: 99%
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“…Finally, although the presence of socio-cultural and systemic-level factors in recovery were noted by two studies [69, 96], represented in the conceptual framework within the Protagonists dimension, there was little discussion within analysis of how multiple forms of structural oppression can intersect and be mutually reinforcing. Future research could take a narrative approach more informed by intersectionality theory, as recent narrative analyses within systematic reviews have chosen to do [129].…”
Section: Discussionmentioning
confidence: 99%
“…Ross et.al. [36] conducted a qualitatively-driven mixed methods analysis of mental health service experiences of LGBTQ people living in Ontario. A subsample of LGBTQ individuals who completed an online survey related to experiences of depression were questioned using semi-structured interviews.…”
Section: Resultsmentioning
confidence: 99%