2015
DOI: 10.1016/j.chb.2015.01.012
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In-store mobile usage: Downloading and usage intention toward mobile location-based retail apps

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Cited by 188 publications
(167 citation statements)
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References 43 publications
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“…Our findings extend previous research in the mobile and online retail environment (Gao et al, 2013 and Koo and Ju (2010). To the authors' knowledge, this study is original in integrating socialness perception, media richness and WOM into the SOR framework and is the first study exploring these constructs in the MIM context, deepening understanding of consumers relationships with computers and adding insights to previous studies, Kim at al (2016) and Kang at al (2015).…”
Section: Contributions To Theory and Managerial Implicationssupporting
confidence: 73%
See 1 more Smart Citation
“…Our findings extend previous research in the mobile and online retail environment (Gao et al, 2013 and Koo and Ju (2010). To the authors' knowledge, this study is original in integrating socialness perception, media richness and WOM into the SOR framework and is the first study exploring these constructs in the MIM context, deepening understanding of consumers relationships with computers and adding insights to previous studies, Kim at al (2016) and Kang at al (2015).…”
Section: Contributions To Theory and Managerial Implicationssupporting
confidence: 73%
“…Enduring involvement can stimulate a hedonic emotion when consumers spend time experiencing the shopping process (Jayawardhena and Wright, 2009;Machleit and Eroglu, 2000). For mobile shoppers, the hedonic aspects are at least as important as the utilitarian ones (Gao, Waechter, & Bai, 2015;Kang, Mun, andJohnson, 2015, Zaman et al, 2010). In this study, involvement represents the extent to which consumers focus on the act they are experiencing when using WeChat (Huang and Li, 2013).…”
Section: Involvementmentioning
confidence: 99%
“…These benefits are the application of new promotional techniques, such as discounts, or reward opportunities for customers when they enter physical stores or when they scan the bar codes of their products using their mobile cameras [17]; the location of the nearest activity or service, such as banks, hotels, restaurants or pharmacies; receiving alerts such as notification of offers at a mall, or traffic jams in nearby streets; the search for friends or people with whom you have an appointment; and notification of the location in case of smartphone theft [18].…”
Section: Advantages and Disadvantagesmentioning
confidence: 99%
“…Research [31] Middleware for LBS [18] Implementation of LBS in Androids using GPS and web services [32] Examining the use of LBS from the perspectives of the unifying theory of acceptance, use of technology and risk of privacy [5] Development of mobile marketing in Croatian tourism using LBS [17] Use of mobile in stores: Download and intention to use location-based commercial apps (LB) via mobile [12] Disclosure of location in LBSNS apps: The role of incentives in sharing behavior [33] The disclosure of location information in LBSNS: Calculation of privacy, benefit structure and gender differences [24] Motivations, privacy, concerns, and participation of the mobile phone for information exchange LB with check-in on Facebook [34] Mobile recommender systems in tourism…”
Section: Referencementioning
confidence: 99%
“…In the US, 79% of smartphone users are also mobile consumers, most often though by means of specific retail applications in stores such as Best Buy, Kohl or Macy's. Through mobile applications, the shopper can check prices, discounts, additional information and reviews of products, compare product features, and ask opinions from friends (Kang, Mun, & Johnson, 2015;Kerviler, Demoulin, & Zidda, 2016).…”
Section: Introductionmentioning
confidence: 99%