In the Field: The Evaluation of an Employee Assistance Program

Gam, John; Sauser, William I.; Evans, Kenneth L.; Lair, Charles V.

doi:10.1002/j.2161-1920.1983.tb01033.x

Cited by 9 publications

(8 citation statements)

References 2 publications

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“…Research has been carried out into the effect of workplace counselling on other aspects of work behaviour, such as staff retention, productivity and frequency of accidents. A significant impact of counselling on staff retention has been reported by Blaze‐Temple and Howat (), Gam, Sauser, Evans, and Lair (), and Gray‐Toft (1980). Reductions in accidents were found by Chandler, Kroeker, Fynn, and MacDonald (1998), and Nadolski and Sandonato (1987, and in staff assaults by Flannery (2001)).…”

Section: Resultsmentioning

confidence: 91%

“…Reductions in accidents were found by Chandler, Kroeker, Fynn, and MacDonald (1998), and Nadolski andSandonato (1987, andin staff assaults by Flannery (2001)). Reductions in the number of disciplinary cases were found by Gam, Sauser, Evans, and Lair (1987) and Nadolski and Sandonato (1987). Improved self-rating of work performance have been reported by Macdonald, Lothian, and Wells (1997), Park (1992), Philips (2004), and Rost, Smith, and Dickinson (2004).…”

Section: The Impact Of Counselling On Work Behaviourmentioning

confidence: 92%

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The effectiveness of workplace counselling: A systematic review

McLeod

2010

Couns and Psychother Res

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Background: In response to the stresses of the contemporary workplace, the challenges of maintaining satisfactory work‐life balance, and the costs to business of employee mental health problems, many organisations have contracted to make counselling services available to their staff. It is essential to evaluate the effectiveness of workplace counselling, in order to maintain standards, and to identify examples of good practice. Objectives: This paper presents a comprehensive, systematic review of the effectiveness of workplace counselling. Findings are analysed in terms of client satisfaction, psychological functioning, the meaning of work, work behaviour, and negative outcomes. Findings: Taken as a whole, the results of research suggest that counselling is generally effective in alleviating psychological problems, has a significant impact on sickness absence, and has a moderate effect on attitudes to work. Discussion: Methodological issues are discussed, and it is recommended that more high‐quality research is required in order to reinforce the evidence base for workplace counselling in relation to a number of key questions.

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Section: Resultsmentioning

confidence: 91%

Section: The Impact Of Counselling On Work Behaviourmentioning

confidence: 92%

The effectiveness of workplace counselling: A systematic review

McLeod

2010

Couns and Psychother Res

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“…Employers subscribing to full-service EAPs recognize the negative impact of these problems on worker morale, productivity, and relationships with coworkers. Although limited, available data suggest that the establishment of an EAP is followed by a reduction in employee turnover, a reduction in absenteeism, and a reduction in reprimands (Gam, Sauser, Evans, & Lair, 1983).…”

mentioning

confidence: 99%

A PLACE FOR MARRIGE AND FAMILY SERVICES IN EMPLOYEE ASSISTANCE PROGRAMS (EAPs): A SURVEY OF EAP CLIENT PROBLEMS AND NEEDS

Shumway

Wampler

Dersch³

et al. 2004

J Marital Family Therapy

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Marriage and family services have not been widely recognized as part of employee assistance programs (EAP), although family and relational problems are widely cited as sources of problems on the job. EAP clients (N = 800, 97% self-referred) indicated how much family, psychological/emotional, drug, alcohol, employment-related, legal, and medical problems troubled them and the need for services in each area. Psychological/emotional (66%) and family (65%) problem areas frequently were rated "considerable" or "extreme." Both areas were rated as "considerable" or "extreme" by 48.6% of participants. In view of the evidence that marriage and family services can be effective with both family and psychological/emotional problems, professionals who are competent to provide such services have much to offer EAP programs.

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“…Success of an EAP is dependent upon involvement from all levels of employees, beginning with the development of a formal drug policy statement. A committee representing employees from various constituencies, as well as community resources, can be most effective in developing a policy for an organization (Gam et, al., 1983;McClellan, 1987;Roman & Blum, 1989;State and Local Govt Labor-Management Committee, 1988). The statement should reflect the goals of the program and describe the organizations position regarding employee drug abuse and how the EAP can support employees in need (Gam et al, 1983;McQellan, 1987;Roman & Blum, 1989;State and Local Govt Labor-Management Committee, 1988).…”

Section: Guidelines For Development Of Eapsmentioning

confidence: 99%

“…A committee representing employees from various constituencies, as well as community resources, can be most effective in developing a policy for an organization (Gam et, al., 1983;McClellan, 1987;Roman & Blum, 1989;State and Local Govt Labor-Management Committee, 1988). The statement should reflect the goals of the program and describe the organizations position regarding employee drug abuse and how the EAP can support employees in need (Gam et al, 1983;McQellan, 1987;Roman & Blum, 1989;State and Local Govt Labor-Management Committee, 1988). SpeciflcaUy, a policy should address substance abuse as a disease; support treatment and rehabilitation; encourage employees to seek assistance and ensure confidentiality; and base mandatory referrals on job related performance (Levine, 1985;Roman & Blum, 1989;State and Government Labor-Management Committee, 1988).…”

Section: Guidelines For Development Of Eapsmentioning

confidence: 99%

Alcohol/drug testing and employee assistance programs as they affect candidates at The Iowa Regents Universities in the job search process

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Drug testing: Controversial legal issues Private employment issues related to drug testing Public employment issues related to drug testing Considerations for employers regarding drug testing Summary Statement of Hypotheses CHAPTER m. METHODOLOGY Survey Procedures Subjects Data Analysis Dependent Variables Independent Variables Total number of employees Employees hired last recruitment season Percentage of women hired Groups: pre-employment testing; current employee testing; EAPs CHAPTER IV. RESULTS Hypothesis I: Comparison of perception of EAP components by number of employees hired 65 Hypothesis I: Comparison of EAP ratings by percentage new female hires 81 Hypothesis H: Comparison of EAP ratings by pre-employment testing group 86 Hypothesis H: Comparison of EAP ratings by current testing group 91 Hypothesis HI: Independence of current employee testing group by pre-employment group 95 Hypothesis EI: Independence of EAP group by pre-employment group 96 Hypothesis HI: Independence of EAP group by current group 97 Results of open ended questions 99 CHAPTER V. DISCUSSION, SUMMARY, AND CONCLUSIONS Discussion of the Results Ratings of EAP items by demographic variables Perceptions of EAP items by employee testing groups Independence of testing policies Open-ended responses Conclusions 115 Recommendations for Further Study 118 University placement services 118 Candidates and employees with positive drug test results 118 Employers implementing drug testing programs 119 V ACKNOWLEDGEMENTS 120 BIBLIOGRAPHY 121

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In the Field: The Evaluation of an Employee Assistance Program

Abstract: This article presents the results of an evaluative study of an employee assistance program sponsored by the Russell Corporation, an apparel manufacturing firm. Its results suggest that the program is beneficial in terms of both productivity enhancement and humanitarianism.

Cited by 9 publications

References 2 publications

The effectiveness of workplace counselling: A systematic review

The effectiveness of workplace counselling: A systematic review

A PLACE FOR MARRIGE AND FAMILY SERVICES IN EMPLOYEE ASSISTANCE PROGRAMS (EAPs): A SURVEY OF EAP CLIENT PROBLEMS AND NEEDS

Alcohol/drug testing and employee assistance programs as they affect candidates at The Iowa Regents Universities in the job search process

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