Incidence Response, Disaster Recovery, and Business Continuity Planning

Abstract

Between advances in educational technology and learner expectations, higher education institutions are becoming increasingly dependent on third-party educational technologies such as learning management systems, metaverse-related technologies, open educational resources, and eportfolios to support learning. While this permits these institutions to deliver more engaging learner experiences, it also brings increased exposure to cyber-attacks. This chapter addresses the hierarchy that is implied by the threat of cyber-attack and the importance of developing the front-line incidence response (IR) and disaster recovery (DR) plans within the context of the business continuity plan (BCP), recognizing that the BCP must also be consciously integrated as part of the institution's overall risk management plan. This chapter walks through the key steps of building an IR program and DR plan, illustrating how they support the key cyber security components of the BCP that are incorporated into the institution's overall risk management plan. The vital role that communication plays will be addressed.

Educational Advances in the Metaverse: Boosting Learning Through Virtual and Augmented Reality and Artificial Intelligence

“…The implementation of the metaverse in education, as analyzed in this work, involves a progressive transition from traditional teaching methods to virtual and highly interactive learning environments [9]. Various aspects of this implementation have been explored, such as the effectiveness of the metaverse in promoting participation and knowledge retention, accessibility, and inclusive design to ensure equal educational opportunities, as well as efficient administration and maintenance of the system.…”