2016
DOI: 10.3399/bjgp16x685957
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Increasing emotional support for healthcare workers can rebalance clinical detachment and empathy

Abstract: Healthcare professionals are confronted with patients' emotional traumas such as grief, anger, and loneliness on a daily, if not hourly, basis. Faced with this kind of distress, we might exhibit (and experience) what I will call 'true empathy.' This kind of empathy involves feeling another's emotions oneself as an 'emotional resonance', rather than just correctly acknowledging them.

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Cited by 13 publications
(8 citation statements)
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“…Furthermore, it should be highlighted that negative bonding emotions may in fact be beneficial for providers. This finding stands in contrast with literature on empathy-related processes, where sharing suffering with patients is generally considered to be harmful [49,50]. More research is needed to elucidate the role of negative bonding emotions.…”
Section: Discussioncontrasting
confidence: 91%
“…Furthermore, it should be highlighted that negative bonding emotions may in fact be beneficial for providers. This finding stands in contrast with literature on empathy-related processes, where sharing suffering with patients is generally considered to be harmful [49,50]. More research is needed to elucidate the role of negative bonding emotions.…”
Section: Discussioncontrasting
confidence: 91%
“…By directly addressing the need for resilience in action it is possible for a sustained level of empathy and compassion for patients to be maintained (Austen, 2016).…”
Section: Resilience and Coping Strategiesmentioning
confidence: 99%
“…The authors have argued that this downregulation is necessary in order to be able to perform painful medical treatments. Thus, emotional detachment has long been a desired emotional state for physicians ( 5 , 11 ). Through role models and clinical practice, medical students and residents learn to suppress their emotions.…”
Section: Introductionmentioning
confidence: 99%
“…Personal detachment and unexamined feelings on the other hand may lead to a loss of a professional sense of meaning, objectification of patients, or cynicism, contributing to burnout and depression ( 5 , 6 , 43 ). Therefore, several researchers have highlighted the importance of finding a balance between emotional involvement and emotional detachment ( 5 , 11 , 25 ).…”
Section: Introductionmentioning
confidence: 99%