Increasing User Attention with a Comic-based Policy

Tabassum, Madiha; Alqhatani, Abdulmajeed; Aldossari, Marran; Lipford, Heather Richter

doi:10.1145/3173574.3173774

Cited by 45 publications

(23 citation statements)

References 16 publications

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“…Our findings confirm the results from past research that the implementation of a cartoon-like design increases attention [36,37], but only when accompanied by affective framing. It might be that affective state mediates the relationship between the design and privacy awareness.…”

Section: Practical and Theoretical Implicationssupporting

confidence: 92%

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Facilitating Privacy Attitudes and Behaviors with Affective Visual Design

Kitkowska¹,

Shulman²,

Martucci³

et al. 2020

IFIP Advances in Information and Communication Technology

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We all too often must consent to information collection at an early stage of digital interactions, during application sign-up. Paying low attention to privacy policies, we are rarely aware of processing practices. Drawing on multidisciplinary research, we hypothesize that privacy policies presenting information in a way that triggers affective responses, combined with intrinsic characteristics of an individual, may influence privacy attitudes. Through an online quasi-experiment (N = 88), we investigate how affect, illustration type, individual characteristics and privacy concerns may influence willingness to disclose personal information and privacy awareness. Our results partially confirm these assumptions. We found that the affect may have an impact on privacy awareness. The willingness to disclose is not affected by visual design but by stable psychological constructs. We discuss the applicability of our findings in interface design and for future research.

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Section: Practical and Theoretical Implicationssupporting

confidence: 92%

“…it does not lead to over-symbolic and cluttered representations (e.g., unnecessary icons). Moreover, comic strips were found to increase users' attention [37]. Comics convey a message in a way that relates to emotions, enabling a greater understanding of the outlined issues [26].…”

Section: S U B M I T T E D V E R S I O Nmentioning

confidence: 99%

Facilitating Privacy Attitudes and Behaviors with Affective Visual Design

Kitkowska¹,

Shulman²,

Martucci³

et al. 2020

IFIP Advances in Information and Communication Technology

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“…The way such complex information is presented is nearly always controlled by the Organisation which uses this fact in their favour. Some research exists on this topic such as visualisation of Privacy Notices [6]- [8], including using comics [9], but the topic needs to be refreshed given the dramatic changes in the landscape in the recent years. A recent example is the Consent Request (CoRe) user interface [10] which presents a user interface to visually structure and manage consent across its lifecycle.…”

Section: ) the Lifecycle Of Consentmentioning

confidence: 99%

Towards an Accountable Web of Personal Information: The Web-of-Receipts

Jesus

2020

IEEE Access

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Consent is a corner stone in any Privacy practice or public policy. Much beyond a simple ''accept'' button, we show in this paper that obtaining and demonstrating valid Consent can be a complex matter since it is a multifaceted problem. This is important for both Organisations and Users. As shown in recent cases, not only cannot an individual prove what they accepted at any point in time, but also organisations are struggling with proving such consent was obtained leading to inefficiencies and noncompliance. To a large extent, this problem has not obtained sufficient visibility and research effort. In this paper, we review the current state of Consent and tie it to a problem of Accountability. We argue for a different approach to how the Web of Personal Information operates: the need of an accountable Web in the form of Personal Data Receipts which are able to protect both individuals and organisation. We call this evolution the Web-of-Receipts: online actions, from registration to real-time usage, is preceded by valid consent and is auditable (for Users) and demonstrable (for Organisations) at any moment by using secure protocols and locally stored artefacts such as Receipts. The key contribution of this paper is to elaborate on this unique perspective, present proof-of-concept results and lay out a research agenda. INDEX TERMS Privacy, consent, accountability, web-of-receipts, personal data receipts.

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“…Our consumption of online data, through the use of digital technologies, has implications for the data collected about us. Data privacy and awareness has received a lot of attention by the HCI research community in recent years, including work on: understanding users' behaviours for protecting their privacy online [29,46,51,75]; highlighting the role of personalisation and information transparency in interfaces for user trust and experience [15]; using comics to facilitate better understanding of service agreements [82]; applying game-based methods to discover how families want their "Family Civic Data" to be managed [13]; discovering reactions to controversies of shared data by social media and communication services [26]; uncovering the explanations behind targeted adverts to users [25]; and exploring the privacy issues and perceptions of voice-driven technology [28,59]. Concerns of privacy and trust have also lead researchers to develop tools which help users better protect their privacy [92] and expose the data collected about them [86].…”

Section: Online Privacymentioning

confidence: 99%

Breaking the Cornucopian Paradigm

Widdicks

Pargman

2019

Proceedings of the Fifth Workshop on Computing Within Limits

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The Internet and digital devices are increasingly embedded in our everyday lives. The hidden environmental impacts of this infrastructure are substantial and quietly growing at an increasing rate. Our collective Internet use is following a 'Cornucopian paradigm', which is unsustainable. And yet, while intentionally limiting our online connectivity might be seen negatively as a retrograde step, in this paper, we offer ways in which users might welcome attempts to moderate their Internet use through improving four aspects of our digitally-mediated lives: relationships, digital wellbeing, productivity at work, and online privacy. Given these areas, we discuss how our research agenda may realistically be facilitated and what challenges we may face in moving from the reinforcement of 'business as usual' trends. By investigating and developing user-centred, moderate Internet use, we can 'break' the Cornucopian paradigm.

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Increasing User Attention with a Comic-based Policy

Cited by 45 publications

References 16 publications

Facilitating Privacy Attitudes and Behaviors with Affective Visual Design

Facilitating Privacy Attitudes and Behaviors with Affective Visual Design

Towards an Accountable Web of Personal Information: The Web-of-Receipts

Breaking the Cornucopian Paradigm

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