“…The literature on market-based assets is fruitful, and recent studies have shown the benefits of incorporating two forms of market assets in business operations, such as customer loyalty (Li et al , 2019), firm performance (Rahman et al , 2022), marketing strategy effectiveness and efficiency (Varadarajan, 2020), innovation performance (Liu and Atuahene-Gima, 2018), profitability (Lin et al , 2020) and defense strategies (Aghaie et al , 2022). However, existing studies have not focused on the role of AI resources on market-based assets and have largely ignored the role of market-based assets on channel power.…”