“…Every respondent describes his judgment about the innovation degree in his bank by the following linguistic terms; Not at all satisfied, unsatisfied, moderately satisfied, satisfied, and very satisfied. These linguistic expressions were converted into fuzzy numbers as (3,4,5), (6,7,8), (9,10,11), (12,13,14) and (15,16,17), respectively. In order to establish the imprecise value of the innovation level for each bank, we used the following aggregation function.…”