PurposeThe revitalisation of tangible and intangible urban heritage can foster social cohesion and drive creativity and innovation in a changing global environment. Recognising its potential for economic development, many local municipalities are putting forward efforts to revitalise these areas. However, this has caused these sites to face new pressures, such as gentrification, demographic shifts and commercial exploitation. Therefore, a sustainable redevelopment of urban heritage sites that strikes a balance between the economic, environmental and social dimensions is needed. To plan and manage this balance, a strong and clear indicator to measure the sustainability of urban heritage is required. The study systematically reviewed through Scopus indexed journals the dimensions to develop sustainable indicators of urban heritage sites and highlighted the gaps for future research. It identified the existing studies and explored publications, research methods, challenges and suggestions to develop the indicators.Design/methodology/approachThe study applied Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA) 2020 Statement. The Boolean search was in Scopus indexed journals for papers related to indicators in sustainable urban heritage sites.FindingsMost of the literature highlighted the interconnected relationships between the indicators for the sustainability of urban heritage sites: social, economic and environmental dimensions. It further revealed that for a more robust management of sustainable monitoring tools, it is crucial to include governance dimensions. Plus, technology is the intertwined aspect for the four dimensions, with culture identified as the centre for sustainability of urban heritage sites.Research limitations/implicationsThe paper only focused on secondary data using literature review papers that recommend gaps for future research. Possible future research includes alternative, niche literature reviews and the implementation of indicators in regional urban heritage sites.Originality/valueIt created a new insight into the dimensions recommended to develop sustainable indicators for urban heritage sites.