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REPORT DATE (DD-MM-YYYY)2. REPORT
SPONSORING i MONITORING AGENCY NAME(S) AND ADDRESS(ES)
SPONSOR/MONITOR'S ACRONYM(S)Office of Naval Research Ballston Tower One While multi-tasking (MT) may increase productivity, it also carries a tremendous downside including error, decreased morale, high training costs, high turnover rates, and attrition. This research shows that it is now possible to develop a test that would measure how individuals vary in their ability to concurrently perform multiple tasks under time limited conditions. The purposes of the present research were to (1) investigate complex real-world MT environments, (2) investigate existing measures of MT, and (3) begin development of a practical test of the ability. Current standards for educational and psychological tests served to guide the process of test development. Based on testing standards, a plan for development of an MT ability test was created. The initial phases of test development were also completed. The purpose, scope, and framework for the test are described in the report and the test specifications currently supported by empirical research are also given. This report also describes the additional research necessary for further development of a test of MT ability.
SUBJECT
ACKNOWLEDGEMENTSThis research has greatly benefited from the contributions of several individuals. We would first like to thank the project's program officer, Susan Chipman for her continuing pursuit of a robust test of multi-tasking ability. Science is only beginning to understand the ability to concurrently perform multiple tasks in complex real-world settings. A reliable and predictive measure of the individual differences that underlie performance in laboratory and real-world multi-tasking environments would greatly promote both scientific and applied interests. Susan Chipman's continued interest in multi-tasking has made this project a reality, and we are grateful to have had the opportunity to contribute to knowledge about this topic. We would also like to thank her for her insights about multi-tasking, directing us to important literature areas, and her able managem...