“…Factors that affect access to e-resources in Tanzania include institutional factors such as poor institutional ICT infrastructure, and limited funds for subscribing to e-resources (Msagati, 2014; Mtega et al , 2014); individual factors such as lack of awareness (Angello and Wema, 2010; Msagati, 2014), inadequate search skills (Msagati, 2014; Angello and Wema, 2010; Mtega et al , 2014), domain knowledge, language and interest (Park et al , 2009); and system characteristics such as accessibility, library assistance and relevance (Park et al , 2009). Studies in other developing countries have also reported similar factors (Ahmed, 2013; Kinengyere et al , 2012; Obasuyi and Okwilagwe, 2017). This suggests that factors that affect users’ continued usage intention of e-resources remain unknown.…”