This study extends previous research by continuing to describe the natural support process. Specifically, we focus on the roles that co-workers and job coaches assume in supporting a worker with a disability. First, we discuss research related to co-worker involvement in work settings and provide a rationale for considering various roles for co-workers and job coaches. Second, we propose a framework for a continuum of six support strategies for co-workers and job coaches and show how prior research supports these strategies. Third, we offer suggestions for selecting an appropriate support strategy in a particular work setting. Finally, we discuss research areas that are still needed to clarify the natural support process. DESCRIPTORS: natural supports, supported employment, co-workers, instructional strategies, culture of work settings Natural supports continues to be an important issue in the supported employment movement. Although there is still debate over whether natural supports is a concept or a strategy (e.g., Butterworth, Hagner, Kiernan, & Shalock, 1996; Mank, 1996; Test & Wood, 1996a), and there is limited research about the effectiveness of its implementation (Test & Wood, 1996a), natural supports seems to be integrally meshed with supported employment services (Mank, 1996; West, Kregel, Hernandez, & Hock, 1997). West et al. (1997) reported that 85.2% of 385 respondents emphasized the use of natural supports in their delivery of supported employment programs. After interviewing key person-This publication was supported under Cooperative Agreement DE-H158M50001 from the