Cities worldwide are increasingly turning to underground spaces to address the challenges posed by high population density. These subterranean areas are now utilized for various purposes such as offices, shopping malls, subway terminals, and underground sidewalks. However, the semi-closed nature of most underground spaces presents difficulties in ensuring a comfortable environment due to the lack of natural ventilation. This study focuses on a representative underground shopping mall in South Korea, utilizing preliminary surveys and long-term sensor monitoring to identify existing problems. The aging ventilation system was retrofitted to enhance and assess indoor air quality. As a result, concentrations of carbon dioxide, total volatile organic compounds, and radon were reduced by over 33, 74, and 98%, respectively, while particulate matter with a diameter of 2.5 μm or less (PM2.5) concentrations remained the same as before. This not only contributed to maintaining proper indoor air quality, but also led to a reduction in total energy consumption. The goal of this project is to improve air quality in facilities located in underground spaces, such as underground shopping malls, where indoor air quality management is challenging, thereby creating a safe and healthy environment for users and enhancing the overall functionality of the facility.