Inductive open data study on teleworking dissatisfaction in Spain during the Covid-19 pandemic

Abstract

PurposeThe research paper aims to study dissatisfaction of teleworking employees in Spain during the Covid-19 health pandemic in order to propose three models: sociodemographic profile of the teleworking dissatisfied employee; advantages and disadvantages for the teleworking dissatisfied employee and advantages for the teleworking dissatisfied employee.Design/methodology/approachThis study uses official open data obtained from the Spanish National Statistical Institute (INE, 2022) through Decision Trees statistical multivariable models implementing Classification and Regression Trees and Recursive Partitioning and Regression Trees techniques to determine the variables that can influence the satisfaction or dissatisfaction of the subjects.FindingsThis investigation offers three models with two sociodemographic profiles of dissatisfied teleworking employee, who is a high/middle-level manager/employee around 45 years old, and she/he lives with the partner. Regarding the most important advantage of teleworking, employees consider “use/saving of time” and as disadvantage “worse organization and coordination of work”.Originality/valueThis research provides empirical evidence with inductive reasoning on understanding the challenges of teleworking dissatisfied employees in Spain not only in turbulent times but also in “normalcy” to improve overall teleworker well-being and accomplish company’s and organization’s long-term objectives for better productivity and effectivity. The study has high practical value due to the integral approach incorporating dissatisfaction as a driver that can trigger negative behaviours towards the organizations and that is seldom addressed in the literature. Additionally, this paper could provide some new ideas for accomplishing “Spain Digital 2025” and “Europe’s Digital Decade: 2030” plans on institutional level.

“No Need to Dress to Impress” Evidence on Teleworking during and after the Pandemic: A Systematic Review

“…The pandemic catalyzed the widespread acceptance and implementation of teleworking, and because of the restrictive measures imposed, had a profound impact on the way organizations came to be structured. Many of the articles included in the review refer to the outbreak of COVID-19 as a significant antecedent for the adoption and implementation of teleworking (Alassaf et al 2023;Ameen et al 2023;Andrade and Lousã 2021;Be ňo and Křížová 2022;Bodjona et al 2021;Borkovich and Skovira 2020;Boulet and Parent-Lamarche 2022;Campo et al 2021;Chambel et al 2022;Chang et al 2023;Chênevert et al 2022;Chi et al 2021;Čiarnien ė et al 2023;Çoban 2022;Custodia de Oliveira 2023;de Esteban Curiel et al 2023;Delfino and Van Der Kolk 2021;Díaz-Soloaga and Díaz-Soloaga 2023;Doberstein and Charbonneau 2022;Ficapal-Cusí et al 2023;Gan et al 2022;Giauque et al 2022;Ha 2022;Jaiswal et al 2022;Jamal et al 2021Jamal et al , 2023Kakar et al 2023;Karácsony 2021;Kim 2023;Kumar et al 2022;Labrado Antolín et al 2022;Lazauskaite-Zabielske et al 2022;Lemos et al 2020;Li and Li 2022;Lopes Júnior and Daniel 2022;Madureira and Rando 2022;Magnier-Watanabe et al 2022;Mallett e...…”

“…On the other hand, according to (Bellmann and Hübler 2020), there are no clear effects in this relationship. de Esteban Curiel et al (2023), delved deeper into professional satisfaction by creating two profiles of a worker dissatisfied with teleworking in Spain. Some studies have focused on how teleworking can impact professional satisfaction (Bellmann and Hübler 2020;Kim 2023;Tahlyan et al 2022), and some elements affect it both positively and negatively (Prodanova and Kocarev 2022).…”