2008
DOI: 10.1016/j.indmarman.2008.03.003
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Industrial brand value and relationship performance in business markets — A general structural equation model

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Cited by 92 publications
(102 citation statements)
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“…7; and brand loyalty are affected by both functional and intangible elements (Baumgarth & Binckebanck, 2011;Doney & Cannon, 1997;Morgan & Hunt, 1994;Singh & Sirdeshmukh, 2000). In this research, the functional driver is represented by responsiveness, a construct that describes the ability of industrial suppliers to quickly and incisively respond to industrial buyers' needs (Han & Sung, 2008;Nyadzayo et al, 2011;Van Durme et al, 2003). The intangible driver is ingredient brand strength, which can be considered the result of investments that companies undertake to support their brands in terms of awareness (Van Riel et al, 2005), reputation (Kuhn, Alpert, & Pope, 2008), and image (Jensen & Klastrup, 2008).…”
Section: Theoretical Framework and Research Hypothesesmentioning
confidence: 99%
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“…7; and brand loyalty are affected by both functional and intangible elements (Baumgarth & Binckebanck, 2011;Doney & Cannon, 1997;Morgan & Hunt, 1994;Singh & Sirdeshmukh, 2000). In this research, the functional driver is represented by responsiveness, a construct that describes the ability of industrial suppliers to quickly and incisively respond to industrial buyers' needs (Han & Sung, 2008;Nyadzayo et al, 2011;Van Durme et al, 2003). The intangible driver is ingredient brand strength, which can be considered the result of investments that companies undertake to support their brands in terms of awareness (Van Riel et al, 2005), reputation (Kuhn, Alpert, & Pope, 2008), and image (Jensen & Klastrup, 2008).…”
Section: Theoretical Framework and Research Hypothesesmentioning
confidence: 99%
“…mutual bond between brand and buyer. Han and Sung (2008) showed how the relationship industrial buyers establish with industrial suppliers' brands contributes to the quality of inter-firm relationships, cooperation, and mutual exchange, and highlighted the role played by brand trust and brand loyalty. Nyadzayo et al (2011) illustrated the role of brand trust and brand loyalty in enhancing the quality of relationships between franchisors and franchisees and thus the franchisor's brand equity.…”
Section: Brand Relationship Perspectivementioning
confidence: 99%
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