2009
DOI: 10.1016/j.indmarman.2009.05.011
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Industrial relationships and the effects of different types of connections

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Cited by 27 publications
(20 citation statements)
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References 70 publications
(129 reference statements)
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“…For example, Morgan and Hunt (1994) explore relationship channels between firms, and use trust and commitment to represent relationship quality. Subsequent studies follows suit (Hadjikhani & Thilenius, 2009;Keh & Xie, 2009).…”
Section: Relationship Quality As Trust and Commitmentmentioning
confidence: 99%
See 1 more Smart Citation
“…For example, Morgan and Hunt (1994) explore relationship channels between firms, and use trust and commitment to represent relationship quality. Subsequent studies follows suit (Hadjikhani & Thilenius, 2009;Keh & Xie, 2009).…”
Section: Relationship Quality As Trust and Commitmentmentioning
confidence: 99%
“…The measurement of trust consists of three items: measure the corporate customer's trust in the other party (or personnel from the other party) during the partnership, and the customer's belief that the other party provides excellent services or products, thereby reducing the customer's insecurity, and improving confidence in the services or products from the other party (Ganesan, 1994;Keh & Xie, 2009;Morgan & Hunt, 1994). Commitment measures the tendency between the parties to continue the partnership, and the willingness to maintain and establish the sustainability of the partnership (e.g., Hadjikhani & Thilenius, 2009;Morgan & Hunt, 1994;Mukherjee & Nath, 2007). This construct contains a total of three items.…”
Section: Variable Measurementmentioning
confidence: 99%
“…The research question we aim to answer is: What are the responses and motives of target firms to participate in issue solving? Thus far, this has been a little researched area, and 3 yet, given the fundamental issues of today, there is a pressing need to understand the linkages between socio-political and business networks (Welch & Wilkinson, 2004;Hadjikhani & Thilenius, 2009). …”
Section: Introductionmentioning
confidence: 99%
“…], size of company, type of connection, cultural differences, learning and selling behaviour, etc.) (Claycomb & Frankwick, 2010;Hadjikhani & Thilenius, 2009;Kohtamäki et al, 2012;Park, Kim, Dubinsky, & Lee, 2010;Reimann et al, 2010;Ritter & Walter, 2012;Voldnes, Grønhaug, & Nilssen, 2012;Wang, Bradford, Xu, & Weitz, 2008). Because the crucial characteristic of a B2B relationship is the continuation of exchange processes by managing an existing relationship, which is orientated towards creating, sustaining and developing relationship value, it is interesting to recognise the influence of relationship value in its moderating role, too.…”
Section: Introductionmentioning
confidence: 99%