Industry 4.0 and Service Companies: The Case of the French Postal Service

Selma, Cyrine; Tamzalit, Dalila; Mebarki, Nasser; Cardin, Olivier; Bruggeman, Loic; Thiériot, Didier

doi:10.1007/978-3-030-03003-2_34

Cited by 6 publications

(3 citation statements)

References 34 publications

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“…The organization structure of postal services has high labour intensity and short response times, therefore load analysis and optimization of technological and logistics resources and infrastructures such as post offices, distribution and exchange centres, and delivery stations is required for optimal process efficiency [1]. The digitalization of production and service processes becomes more and more important, because the transformation of conventional production and service systems into cyber-physical systems using Internet of Things technologies can lead to increased availability, flexibility, efficiency, sustainability and transparency [2,3]. Other focus area of service performance improvement is the analysis of past and future data from demand forecasting point of view, which can be used to support the logistic management, staff scheduling and topology planning of postal services [4].…”

Section: Figure 1 Classification Of Articles Considering Subject Area...mentioning

confidence: 99%

Improving the Logistics of Institutional Postal Services

Nagy,

Bányai

2023

ALS

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Postal services are often considered by the different institutions as a back-up service. Taking into account that in case of large geographical coverage these services can generate significant costs, it is important to optimize the postal service functions within these institutions and to develop the already existing conventional postal services. Within the frame of this article the authors review the logistics processes of the postal services at the University of Miskolc to propose improvements to the processes of postal services focusing on delivery. The main regulatory elements and the logistics processes of the institutional postal services are discussed and some critical remarks are described focusing on three main areas: the facility location optimization of the institutional postal services, the lack of use of modern technologies and the lack of modern administrative facilities. On the basis of these criticisms, the authors define recommendations for improving institutional postal services. Regarding the facility location optimization problem, a mathematical model and an optimization algorithm is described to evaluate the efficiency of the logistics processes of delivery services. The proposed methodology supports a cost-based analysis of different solution variants and a priority-based differentiation between institutions and offices. The suggested approach is tested with a real scenario, where the numerical results validate the efficiency of the evaluation of optimization algorithm. The second improvement direction is the application of a pneumatic tube system. The authors show the most important parts of the proposed pneumatic tube system, which can lead to decreased labor cost and increased service level.

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Section: Figure 1 Classification Of Articles Considering Subject Area...mentioning

confidence: 99%

Improving the Logistics of Institutional Postal Services

Nagy,

Bányai

2023

ALS

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“…Coordinating activities need the integration of data into a control system that can make choices and take actions. It has become increasingly popular to use drones in various fields (Selma et al , 2018; Nassi et al , 2021). Drone technology has a significant influence on the digital revolution of the construction sector.…”

Section: Drone Applications For Industry 40mentioning

confidence: 99%

Exploring contributions of drones towards Industry 4.0

Javaid

Khan

Singh

et al. 2021

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Purpose Unmanned aerial vehicles are commonly known as UAVs and drones. Nowadays, industries have begun to realise the operational and economic benefits of drone-enabled tasks. The Internet of Things (IoT), Big Data, drones, etc., represent implementable advanced technologies intended to accomplish Industry 4.0. The purpose of this study is to discuss the significant contributions of drones for Industry 4.0. Design/methodology/approach Nowadays, drones are used for inspections, mapping and surveying in difficult or hazardous locations. For writing this paper, relevant research papers on drone for Industry 4.0 are identified from various research platforms such as Scopus, Google Scholar, ResearchGate and ScienceDirect. Given the enormous extent of the topic, this work analyses many papers, reports and news stories in an attempt to comprehend and clarify Industry 4.0. Findings Drones are being implemented in manufacturing, entertainment industries (cinematography, etc.) and machinery across the world. Thermal-imaging devices attached to drones can detect variable heat levels emanating from a facility, trigger the sprinkler system and inform emergency authorities. Due partly to their utility and adaptability in industrial areas such as energy, transportation, engineering and more, autonomous drones significantly impact Industry 4.0. This paper discusses drones and their types. Several technological advances and primary extents of drones for Industry 4.0 are diagrammatically elaborated. Further, the authors identified and discussed 19 major applications of drones for Industry 4.0. Originality/value This paper’s originality lies in its discussion and exploration of the capabilities of drones for Industry 4.0, especially in manufacturing organisations. In addition to improving efficiency and site productivity, drones can easily undertake routine inspections and check streamlines operations and maintenance procedures. This work contributes to creating a common foundation for comprehending Industry 4.0 outcomes from many disciplinary viewpoints, allowing for more research and development for industrial innovation and technological progress.

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“…The last study deals with mail distribution centers of the French national postal service, La Poste [53]. Every day, human operators need to handle about 30,000 containers full of mail per center (about 12 kg each) to distribute them to the right carts before they are placed in trucks.…”

Section: Holonic Manufacturing System For Distribution Systemsmentioning

confidence: 99%

A Systematic Literature Review of Successful Implementation of Industry 4.0 Technologies in Companies: Synthesis of the IPSI Framework

Cardin¹

2021

Applied Sciences

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The Industry 4.0 paradigm refers to a large set of technologies that will transform the way that the manufacturing industry will perform. Nowadays, those technologies and the potential benefits they offer are not fully understood and mastered by companies, and the propagation of the associated concepts is slow. However, in the past few years, some successful implementations of Industry 4.0-compliant technologies have been seen emerging in the literature. A systematic literature study has been conducted to identify the suggested methodologies for successful implementations. Following this analysis, identified patterns are synthesized as an implementation framework denoted as IPSI (Identification–Preparation–Simulation–Implementation). This framework was synthesized so as to be used for the first implementation of technologies in a company, thus increasing the chances of acceptability of those technologies. Three case studies, concerning three different technologies in three different manufacturing fields, were chosen to be confronted by the framework and its validity on the global manufacturing field is discussed.

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Industry 4.0 and Service Companies: The Case of the French Postal Service

Cited by 6 publications

References 34 publications

Improving the Logistics of Institutional Postal Services

Improving the Logistics of Institutional Postal Services

Exploring contributions of drones towards Industry 4.0

A Systematic Literature Review of Successful Implementation of Industry 4.0 Technologies in Companies: Synthesis of the IPSI Framework

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