2020
DOI: 10.1177/0022242920913236
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Inefficiencies in Digital Advertising Markets

Abstract: Digital advertising markets are growing and attracting increased scrutiny. This article explores four market inefficiencies that remain poorly understood: ad effect measurement, frictions between and within advertising channel members, ad blocking, and ad fraud. Although these topics are not unique to digital advertising, each manifests in unique ways in markets for digital ads. The authors identify relevant findings in the academic literature, recent developments in practice, and promising topics for future r… Show more

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Cited by 112 publications
(68 citation statements)
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References 104 publications
(98 reference statements)
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“…As an example, in response to Hamilton et al's (2021) discussion of the social journey, Pamela Forbus (2021), chief marketing officer of Pernod Ricard, identifies the concept of "social toxicity" as a menacing spillover of that journey that occurs when others pollute the environment with hate speech. Gordon et al (2021) document challenges experienced by marketers in measuring and creating value from digital advertising as a springboard for offering research directions. 2 Better data.…”
Section: Academic Benefitsmentioning
confidence: 99%
See 2 more Smart Citations
“…As an example, in response to Hamilton et al's (2021) discussion of the social journey, Pamela Forbus (2021), chief marketing officer of Pernod Ricard, identifies the concept of "social toxicity" as a menacing spillover of that journey that occurs when others pollute the environment with hate speech. Gordon et al (2021) document challenges experienced by marketers in measuring and creating value from digital advertising as a springboard for offering research directions. 2 Better data.…”
Section: Academic Benefitsmentioning
confidence: 99%
“…As Varian (2016, p. 82) notes, "You have to be careful not to believe everything you hear-people in business usually know a set of rules that work well for running their own business, but they often have no idea of where these rules come from or why they work." An example of this type of healthy confrontation can be found in the marketing challenges leveled in several articles dealing with consumer privacy (see Cui et al 2021;Gordon et al 2021;Puntoni et al 2021). At the same time, academics should allow their ideas and results to be challenged by practitioners.…”
Section: What Can Academics Do?mentioning
confidence: 99%
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“…Because of this complexity and indeterminacy, many contemporary marketers engage in sophisticated guesswork about the various elements of the platform algorithms that are going to affect their search rankings on Google's PageRank or, as another example, how they can tilt Facebook's programmatic advertising auctions to their advantage. Gordon et al (2021) note that online advertising similarly involves a game of cat and mouse between AI and the ad fraud perpetrators who try to guess its algorithms.…”
Section: Challenge 2: Disconnectionmentioning
confidence: 99%
“…See, e.g.,ACCC (2019). For a discussion of the functioning of digital advertising markets and guide to the marketing literature about inefficiencies due to problems of measuring ad effectiveness and ad fraud on the advertiser side, ad blocking on the consumer side, conflicting interests among players in the value chain of advertising markets, seeGordon et al (2019). 15 See IAB Europe AdEx Benchmark 2018 Study.…”
mentioning
confidence: 99%