Influence of a Financial Incentive on Cognitive Services: CARE Project Design/Implementation

Christensen, Dale B.; Holmes, Garth; Fassett, William E.; Neil, Nancy; Andrilla, C. Holly A.; Smith, David H.; Andrews, Amber; Bell, Eric J.; Hansen, Robert W.; Shafer, R; Stergachis, Andy

doi:10.1016/s1086-5802(15)30347-8

Cited by 20 publications

(17 citation statements)

References 6 publications

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“…adequate space/privacy and workflow 16,22,28,30,34,35,37,[58][59][60] • Education and training for pharmacy assistants 40,56,57 • Culture of the pharmacy 35,61 • Education and training for pharmacists 16,19,22,23,30,37,40,[57][58][59] • Remuneration/incentives 14,16,19,34,35,[57][58][59] • Communication skills 22,32 • Sufficient and qualified staff/manpower 28,30 • Motivation 37,57 • Use of pharmacy technicians 2,15,36,40,58 • Leadership skills 30 • Delegation of tasks 37,58 • Professional satisfaction 24,39 • Innovative practice orientation …”

Section: Individual Facilitators Organisational Facilitatorsmentioning

confidence: 99%

“…• Access to patient information/records 22,28,34 • Attitude of pharmacy staff 16 • Documentation system 32,35,58 • Profile within the local community 40 • Attention for special patient groups 37 • Use of protocols 37,59 • Interaction with other pharmacists 16,23,34,56 • Support of management 40,61 • Access to reference literature 35 • Pharmacist-patient relationship 56,58 • Marketing 18,37,59…”

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confidence: 99%

“…• Support from professional organisations and/or government 16,30,34,58 • Low script volume 32 • Rural location 32 • Legislation requiring or supporting provision of services 16,19,22,35,42 • Attitude/perception of doctors 22 • Attitude perception of patients 34,57 • Examples from leading practitioners 16,59 • External advisors or mentors 23,59 • Evidence of benefits of services 22,35 due to the variety of methods employed in the literature and the mix between empirical and conceptual facilitators. The relevant studies in both the conceptual and empirical fields of the literature are outlined below, with a discussion of both their contributions and their shortcomings.…”

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confidence: 99%

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Implementing cognitive services in community pharmacy: a review of facilitators used in practice change

Roberts

Benrimoj

Chen

et al. 2006

International Journal of Pharmacy Practice

107

119

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Objective To investigate facilitators of change in community pharmacy and their use in the implementation of cognitive pharmaceutical services (CPS). Method Relevant literature published in English was identified through searches of online databases (no date limits), texts, conference proceedings, and bibliographies of identified literature. Literature that involved a discussion of facilitators of community pharmacy practice change in relation to the implementation and/or delivery of CPS was selected for review. Some of the identified studies were conceptual in nature, and although they were selected in the same way as the empirical research papers, were not able to be critically reviewed in an equivalent manner. A narrative, rather than systematic review, was considered more appropriate. Key findings The identified facilitators exist at two levels: the individual (e.g. knowledge) and the organisation (e.g. pharmacy layout). Few studies identified or measured facilitators drawn from experience, with many based on the views of researchers or participants in the studies, in reaction to identified barriers to CPS implementation. Purposive sampling was common in the reviewed studies, limiting the generalisability of the findings. Conclusion Although a number of facilitators have been identified in the literature, it appears that little consideration has been given to how they can best be used in practice to accelerate CPS implementation. Identifying facilitators at both individual and organisational levels is important, and future research should focus not only on their identification in representative populations, but on how they should be incorporated into programmes for CPS delivery.

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Section: Individual Facilitators Organisational Facilitatorsmentioning

confidence: 99%

mentioning

confidence: 99%

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confidence: 99%

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Implementing cognitive services in community pharmacy: a review of facilitators used in practice change

Roberts

Benrimoj

Chen

et al. 2006

International Journal of Pharmacy Practice

107

119

View full text Add to dashboard Cite

show abstract

“…In five studies (with seven dependent variables), the recipients of the incentive were individual providers [39,[60][61][62][63][64], while in the other three the recipient was the provider group or could be an individual provider or a group [40,41,53]. Among the studies targeting individual providers, five were positive and two negative; among studies in which the target was a provider group, there were one positive and two negative results.…”

Section: Recipient Of Incentivementioning

confidence: 99%

A behavioral model of clinician responses to incentives to improve quality

Frølich

Talavera

Broadhead³

et al. 2007

Health Policy

108

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“…Further, the authors noted that such a system was associated with significantly more and different types of cognitive service performed by pharmacists. 34 Moreover, such a system was at least cost neutral, if not cost effective, from a payer perspective. 35 The state of Wisconsin Medicaid program has launched such a system, and an evaluation of pharmacist performance is underway.…”

Section: Who Will Pay?mentioning

confidence: 99%