2020
DOI: 10.3390/su12125040
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Influence of Brand Image of a Sports Event on the Recommendation of Its Participants

Abstract: The aim of this research is to test the psychometric properties and relationships of a model where, from brand congruence of a sport event, trust and commitment to it can be generated, influencing future behavior of participants and resulting in a higher recommendation also called Word of Mouth (hereinafter WOM). A quantitative approach has been carried out by means of a validated questionnaire with Likert-type responses, and data were analyzed with the EQS 6.4 software. The findings indicated that the model i… Show more

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Cited by 17 publications
(10 citation statements)
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References 84 publications
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“…Oshimi regards the fit between a host city and a sports event as the antecedent variable in a city's image and the place attachment to the host city as the outcome variable. The study found that the development of these two variables is beneficial for the behavioral intentions of residents, indicating that residents play an important role in the development of sports events [17].…”
Section: Literature Review and Research Hypothesismentioning
confidence: 85%
“…Oshimi regards the fit between a host city and a sports event as the antecedent variable in a city's image and the place attachment to the host city as the outcome variable. The study found that the development of these two variables is beneficial for the behavioral intentions of residents, indicating that residents play an important role in the development of sports events [17].…”
Section: Literature Review and Research Hypothesismentioning
confidence: 85%
“…Sixth, SMEs do not take advantage of branding because they do not understand the importance of branding for the products they produce and the businesses they develop. The brand congruence of a business builds trust and commitment and influences the economic behavior of consumers toward an item [135]. This study found that most SME players in Makassar City only focus on selling and have not thought about the quality of their product brands.…”
Section: Determinants Of Human Resource Capacity and Productivity Of Smesmentioning
confidence: 86%
“…Satisfaction and consumers' perceived value influence the customer's future behavioral intentions [83]. Trust in a brand and commitment to the brand in sports events favorably influence the recommendation of the event brand to other participants [84]. While customer trust and satisfaction play the role of mediating variables, corporate image influences the Millennials' recommendation (word of mouth) of a fitness center [85].…”
Section: Hypothesis 10 (H 10 ) the Fitness Center Image Positively In...mentioning
confidence: 99%