2022
DOI: 10.1108/cbth-09-2021-0206
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Influence of cultural background on tourist flow process and outcomes: an empirical study with Chinese-speaking tourists in Japan

Abstract: Purpose This paper aims to fill a research gap on whether cultural background (Eastern or Western) influences tourist flow experiences and outcomes with Chinese-speaking tourists. Design/methodology/approach The authors conducted flow-aware, guided cultural tours in Kyoto, Japan, from March 2019 to February 2020. Tourists visited the same spots on the same route with the same guide to avoid discrepancies stemming from experiencing different tours with different guides. Professional photoshoots were conducted… Show more

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Cited by 2 publications
(2 citation statements)
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“…Tourist’s motivation and behaviour indicators are major factors for competent authorities to define forms of communication with clients or for business support (Šimková and Holzner, 2014). Tourists’ preferences and behaviour differ across countries (Heriqbaldi et al , 2023), in fact, the motivations of Chinese tourists to travel are not the same than American tourists (Pang et al , 2022). Florido-Benítez (2022) argued that tourists’ motivations are determined by certain demographic and situational characteristics which plays in the decision-making process of purchasing tourism products and services offered by OTAs and DMOs.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Tourist’s motivation and behaviour indicators are major factors for competent authorities to define forms of communication with clients or for business support (Šimková and Holzner, 2014). Tourists’ preferences and behaviour differ across countries (Heriqbaldi et al , 2023), in fact, the motivations of Chinese tourists to travel are not the same than American tourists (Pang et al , 2022). Florido-Benítez (2022) argued that tourists’ motivations are determined by certain demographic and situational characteristics which plays in the decision-making process of purchasing tourism products and services offered by OTAs and DMOs.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Accommodation owners are encouraged to analyze their counterparts’ strengths (Chubchuwong, 2021). There is also a need to study sharing economy/OTA platforms in Eastern countries (Quattrone et al , 2022; Wong et al , 2020; Chin, 2022; Pang et al , 2022). Japan and Thailand are both competitive and attractive destinations (Dogru et al , 2021; Kongpolphrom, 2018).…”
Section: Introductionmentioning
confidence: 99%