PurposeThis study aims to investigate the cause of high-order wheel polygonization in a plateau high-speed electric multiple unit (EMU) train.Design/methodology/approachA series of field tests were conducted to measure the vibration accelerations of the axle box and bogie when the wheels of the EMU train passed through tracks with normal rail roughness after re-profiling. Additionally, the dynamic characteristics of the track, wheelset and bogie were also measured. These measurements provided insights into the mechanisms that lead to wheel polygonization.FindingsThe results of the field tests indicate that wheel polygonal wear in the EMU train primarily exhibits 14–16 and 25–27 harmonic orders. The passing frequencies of wheel polygonization were approximately 283–323 Hz and 505–545 Hz, which closely match the dominated frequencies of axle box and bogie vibrations. These findings suggest that the fixed-frequency vibrations originate from the natural modes of the wheelset and bogie, which can be excited by wheel/rail irregularities.Originality/valueThe study provides novel insights into the mechanisms of high-order wheel polygonization in plateau high-speed EMU trains. Futher, the results indicate that operating the EMU train on mixed lines at variable speeds could potentially mitigate high-order polygonal wear, providing practical value for improving the safety, performance and maintenance efficiency of high-speed EMU trains.