Influence of Information Governance, Innovativeness of Senior Executives and it Capabilities of Staff on Hris Effectiveness in the Banking Sector of Pakistan. The Mediating Role of Information System Ambidexterity

Abstract

Current pandemic has brought human resources to the forefront of business equation and the aiding technology is HRIS. However, it is a common concern for academicians and managers to reach an agreement as to why such important technological implementations, despite heavy investments, do not realize their full potential as evidenced in the contemporary marketplaces. Accordingly, this study aims at proposing a conceptual framework to investigate the influencing factors like information governance, IT capabilities of staff, innovation of senior executives, IS ambidexterity and effectiveness of human resource information systems in a developing country context like Pakistan. Banking industry provides a valuable context as it is one of the largest investors and early adopters in the field of information technology, however, the evidence suggests that the outcomes of these investments always daunt the stakeholders. In this study, we intend to explore the factors that determine the success and effectiveness of human resource information system in the banking sector of Pakistan. The antecedents that influence the HRIS effectiveness have been considered with the combination of prominent research theories like Resource based view and dynamic capabilities theory which have been employed as theoretical basis for this research.