The present study examined the moderating role of job resources, namely, organisational trust, the quality of employees' relationship with their manager, and the motivating potential of jobs, on the negative relationship between work engagement and voluntary absence.Employee survey results and absence records collected from the Human Resources Department of a construction and consultancy organisation in the United Kingdom (n=325) showed that work engagement was negatively related to voluntary absence, as measured by the Bradford Factor. Further, the results showed that organisational trust and the quality of employees' relationships with their line managers ameliorated the negative effect of relatively low levels of engagement on voluntary absence. Theoretical and practical implications of the findings are discussed.
ENGAGEMENT VOLUNTARY ABSENCE JOB RESOURCES 2
Work Engagement and Voluntary Absence: The Moderating Role of Job ResourcesResearch has produced staggering estimates of the cost of employee absenteeism to organisations. For instance, the cost of absence amounts to 12.1% of total annual payroll expenses in Canada (Towers Watson, 2012), $74 billion annually in the United States (Conlin, 2007), and approximately £600 per employee each year in the United Kingdom (CIPD, 2010). Aside from the direct cost implications of employee absenteeism for organisations, it also has indirect costs. For instance, absent employees may jeopardise the completion of a project, miss out on opportunities with clients or customers, and/or detract from the effectiveness of others at work (Sagie, Birati, & Tziner, 2002).Although research has identified that a potential antidote to absence is work engagement (e.g., Schaufeli, Bakker, & Van Rhenen, 2009;Soane, Shantz, Alfes, Truss, Rees, & Gatenby, 2013), no research, to our knowledge, has analysed factors that may influence this relationship. The main contribution of the present study lays in the building of theoretical arguments, and an empirical examination of job resources that moderate the relationship between engagement and absence. Specifically, we argue that work engagement and job resources produce a multiplicative effect such that when employees experience high levels of both, employee absenteeism is lowest. For employees who are relatively disengaged, we argue that job resources buffer the negative effect of low levels of engagement on absence.In other words, when engagement is relatively low, job resources may produce a compensatory effect, causing absence levels to be lower than if engagement and the job resource were both absent.
AbsenteeismAlthough absence is a complex phenomenon involving the interplay among societal, workplace, and personal factors (e.g., Dekkers-Sánchez, Hoving, Sluiter, & Frings-Dresen, 2008), absence can be classified as either involuntary or voluntary. In other words, employees ENGAGEMENT VOLUNTARY ABSENCE JOB RESOURCES 3 are absent because they are either unable (involuntary absence) or unwilling (voluntary absence) to attend work...