2019
DOI: 10.29226/tr1001.2019.156
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Influence of Logistic Service Reliability Capability on Firm Performance in Kenya

Abstract: Firms integrate logistic capabilities in their operations to improve performance, which is advocated by the resource-based view theory. Many forms of logistic capabilities exist, but the most widely used is the logistic service reliability capability. There are numerous attributes of logistic service reliability capabilities used by firms which could potentially affect the effectiveness of the logistic service reliability capabilities on firm performance. Therefore, this study determined the influence of the a… Show more

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