“…In the United Kingdom (UK), research has found that families of children with an undiagnosed condition have described health as requiring improvements to care-coordination, awareness, and advocacy, and that parents are emotionally impacted while managing uncertainty (Aldiss et al, 2021;Oulton et al, 2021). Similarly, research globally has identified that access to health services and information provision could be improved (Brannon, Ray, Lark, & Kindratt, 2021;Kiernan, Courtney, Ryan, McQuillan, & Guerin, 2020). Understanding the meaning and impact of healthcare experiences is therefore crucial to improve family-centered care.…”