We report the application of an optimised synthesis protocol of a Cu/ZnO:Al catalyst. The different stages of synthesis are all well-characterised by using various methods with regard to the (micro-)structural, textural, solid-state kinetic, defect and surface properties. The low amount of the Al promoter (3 %) influences but does not generally change the phase evolution known for binary Cu/ZnO catalysts. Its main function seems to be the introduction of defect sites in ZnO by doping. These sites as well as the large Cu surface area are responsible for the large N2O chemisorption capacity. Under reducing conditions, the Al promoter, just as Zn, is found enriched at the surface suggesting an active role in the strong metal–support interaction between Cu and ZnO:Al. The different stages of the synthesis are comprehensively analysed and found to be highly reproducible in the 100 g scale. The resulting catalyst is characterised by a uniform elemental distribution, small Cu particles (8 nm), a porous texture (pore size of approximately 25 nm), high specific surface area (approximately 120 m2 g-1), a high amount of defects in the Cu phase and synergetic Cu–ZnO interaction. A high and stable performance was found in methanol synthesis. We wish to establish this complex but well-studied material as a benchmark system for Cu-based catalysts