Influence of Resilience Capability on Organizational Effectiveness of Disaster Management Organizations

Abstract

This study examined the influence of Hollnagel 's resilience capability variables, which have recently been recognized worldwide, on the organizational effectiveness of national disaster management organizations. The components of organizational effectiveness were extracted from a previous research review, and 7 items for 4 capabilities were selected from 7 experts' Delphi survey analysis on Korean Resilience that included 56 items for 4 capabilities. Empirical analysis was conducted for the relationship between the resilience capability and organizational effectiveness, based on a questionnaire survey of 500 public officials in charge of disaster management. The analysis confirmed that the resilience proactive capability of public officials in charge of disaster management had the most significant effect on organizational effectiveness. In addition, the introduction of a dedicated organization and the improvement of the system have been suggested for strengthening the resilience capability of the organization members.