Influence of social media on medical chain agility and resilience: an empirical investigation

Survey-Based Studies of the Agility Construct in the Healthcare Sector: A Systematic Literature Review

“…Manda et al [25] Medical chain agility Newly developed, reference not reported Social media interaction (SMI) has a positive effect on medical chain agility (MCA). Social media usability (SMU) has a positive effect on medical chain agility (MCA).…”

“…Mandal et al [25] also introduced the concept of medical chain agility, defining it as the dynamic capability of healthcare supply chains to respond to changes in patients' treatment needs and provide rapid responses. Consequently, the construct of medical chain agility pertains to the capacity to deliver necessary healthcare services to patients promptly [25].…”

“…In the case of healthcare, Goldman and Graham [24] describe agility as "the capability to coordinate quickly and efficiently all of the physically and organizationally distributed resources required to create, produce, deliver, and support a constantly changing mix of goods and services" [24] (p. 1). Agility is essential in the healthcare sector due to its critical nature and strong relationship with organizational performance, such as medical treatment effectiveness and better healthcare outcomes [25]. While the importance of developing agility in healthcare organizations is well established [26,27], previous studies have revealed similar issues that the implementation of agility faces in the manufacturing sector, including multiple construct development, lack of definition consensus, and a need for the validation of existing models and survey questionnaires [23].…”

“…Among the remaining 17 studies, 13 publications formulated their questionnaires based on the existing literature. Meanwhile, three publications [25,34,49] developed their questionnaires without providing background information, and one study [38] did not report the questionnaire used. The subsequent tables (Tables 6-9) serve as a concise summary of the literature referenced in the development of the questionnaires, categorized according to the clustered constructs outlined in Table 4.…”