Influence of the COVID-19 Pandemic on the Transition Process to Electronic Ticketing in Public Transport: A Case Study in a Brazilian City
Cádmo Rodrigues,
Wagner Santos Júnior
Abstract:<div class="section abstract"><div class="htmlview paragraph">The COVID-19 pandemic has reshaped public transportation dynamics globally, prompting shifts in passenger behavior and payment methods. Concurrently, the rise of fintech and Industry 4.0 has accelerated the adoption of digital payment solutions, aligning with the trend towards cashless societies. This study investigates the impact of the pandemic on the transition from cash to card payments for public transport fares in Belo Horizonte, B… Show more
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