Influence of work specialization on employee development

Abstract

There are visible challenges with employee development at Telkom Kenya where employees remain in one position for many years with some remaining in the same position until their retirement. Anecdotal evidence suggests that this problem could be linked to the design of the organization, but no systematic study has been conducted to ascertain this claim. This study, therefore, sought to determine the influence of work specialization on employee development at Telkom Kenya Nakuru Branch. The study was guided by the Axiomatic Theory of Organizations. It made use of the correlational research design where all the 51 employees of the Telkom Kenya Nakuru Branch were involved in the census study. Questionnaires were used to collect quantitative data from operational staffs while interview guides were used to gather qualitative data from heads of departments. Quantitative data were analyzed using frequencies, percentages, means, and the multiple regression techniques while qualitative data were analyzed using the thematic content analysis technique. Results showed that work specialization (β= 0.491, p=.000) had a statistically significant and positive influence on the development of employees at TKNB. Based on the findings, the study recommends that the management at TKNB should enhance work specialization by implementing job rotation programs and promoting a match between employees’ skills and their job.

International Scientific Conference – EMAN 2023: Vol 7. Selected Papers

“…In the organizations, some employees are developed and perform their best, their needs are fulfilled, and they are developed in an appropriate style, but some employees are underdeveloped, which means their skills and knowledge could be developed to perform their job (Singh, Singh and Pushkar, 2021). The employees are a valuable form and vital source of competitive advantage in the company (Kimani, Gesimba and Gichuhi, 2020). It is an employee who forms the core of the company, and although information technology is becoming more and more important today, there is no need to forget about people as the cornerstone of any organization, as a thinking and creative element that brings meaning and order.…”

“…There are employees who remain in their position for many years, but there are also employees who leave the organization due to a lack of growth opportunities (Kimani, Gesimba and Gichuhi, 2020). Employees should take part in training or other development activities to learn new skills, ideas, or concepts.…”

International Scientific Conference – EMAN 2023: Vol 7. Conference Proceedings

“…In the organizations, some employees are developed and perform their best, their needs are fulfilled, and they are developed in an appropriate style, but some employees are underdeveloped, which means their skills and knowledge could be developed to perform their job (Singh, Singh and Pushkar, 2021). The employees are a valuable form and vital source of competitive advantage in the company (Kimani, Gesimba and Gichuhi, 2020). It is an employee who forms the core of the company, and although information technology is becoming more and more important today, there is no need to forget about people as the cornerstone of any organization, as a thinking and creative element that brings meaning and order.…”

“…There are employees who remain in their position for many years, but there are also employees who leave the organization due to a lack of growth opportunities (Kimani, Gesimba and Gichuhi, 2020). Employees should take part in training or other development activities to learn new skills, ideas, or concepts.…”