Informal interpreting in general practice: Are interpreters’ roles related to perceived control, trust, and satisfaction?

Zendedel, Rena; Schouten, Barbara C.; Weert, Julia C.M. van; Putte, Bas van den

doi:10.1016/j.pec.2018.01.012

Cited by 23 publications

(14 citation statements)

References 31 publications

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“…According to Sze-Mun Lee et al, 39 having next of kin as language brokers may be problematic in caring situations, because confidential and sensitive matters may be revealed which would compromise confidentiality and patients' right to dignity. Also, if language brokers are dominant and excluding in their roles 67,68 or 'speak as themselves' rather than accurately transferring information, [67][68][69] they can have a negative effect on the caring relationship.…”

Section: Discussionmentioning

confidence: 99%

The significance of communication and care in one’s mother tongue: Patients’ views

Hemberg

Sved

2019

Nordic Journal of Nursing Research

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Language barriers in the healthcare sector, for example as a result of failure to use a patient’s mother tongue, can lead to misunderstandings and/or care errors, especially when circumstances require that nursing staff or patients speak a language other than their own mother tongue. The aim of this study was to explore the importance of patients receiving care in their mother tongue. A hermeneutic approach was used and the method was inspired by content analysis. The data material was collected through semi-structured interviews with nine adult patients. One main theme and four subthemes were seen. The main theme was that care in a patient’s mother tongue can enhance quality of care. To reduce suffering in care caused by language barriers, nurses’ language skills should be supported and encouraged. Further research should focus on nurses’ perspectives on the significance of minority-language patients using their mother tongue in a nursing context.

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Section: Discussionmentioning

confidence: 99%

The significance of communication and care in one’s mother tongue: Patients’ views

Hemberg

Sved

2019

Nordic Journal of Nursing Research

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“…The concept of trust has been identified as important in the work of volunteer translators and interpreters in other settings (for example, Aguilar-Solano 2015;Schouten 2017;Tipton 2010;Zendedel et al 2018). A trust-based approach builds upon virtue ethics…”

Section: Trust Translation and Disasters: A Virtue Ethics Approachmentioning

confidence: 99%

Engaging citizen translators in disasters

O’Mathúna

Escartín

Roche

et al. 2020

TIS

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Crisis situations, including disasters, require urgent decisions, often without sufficient resources, including decisions about translating and interpreting. We argue that using citizen translators (i.e., translators without professional translator training) in such contexts can be ethically justified when their preparation incorporates virtue ethics. Translation potentially improves access to crucial safety information, and delivering such information is critical. We acknowledge several ethical challenges with citizen translation based on our experience in humanitarian contexts, relevant literature, and discussions with stakeholders engaged with our research consortium. Recourse to citizen translators has limitations, but we advance mitigation measures through training to address the ethical challenges of providing translation services to linguistically diverse groups in crisis. We propose virtue ethics as a framework for citizen translators to develop ethical decision-making skills and virtues. We suggest virtue ethics training to prepare citizen translators for ethical challenges in the field.

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“…Even though professional interpreters have a clear idea about these principles that require them to work as a "faithful echo" or "input-output robot", the reality is that health-care interpreters on the contrary perceived themselves as visible agents in the interaction (Angelelli, 2001). In this century, more researchers around the world have already proved the visibility of medical interpreters, including Mesa (2000), Miller et al (2005), Hsieh (2008), Su (2010), Ren (2017), Rena et al (2018) and so on.…”

Section: Introductionmentioning

confidence: 99%

A Better Medical Interpreting Service

Ji-fei

Wang

2021

International Journal of Translation, Interpretation, and Applied Linguistics

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Medical interpreting has become a new research focus in recent decades, but few studies have discussed the role of interpreter in combination with strategies. This paper aims to work out how a medical interpreter plays his or her role and adopts strategies when interpreting between English and Chinese. Based on a first-hand medical interpreting corpus, this empirical study tagged the interpretation and made a detailed analysis of the interpreter's role and strategies. The results revealed that under the guideline of Goffman's participation framework theory the medical interpreter facilitated the therapeutic talk via three roles, namely “animator,” “author,” “principal”; for each role, different interpreting strategies, like “supplement,” “omission,” “compression,” etc. were adopted. Moreover, the study found motives behind interpreting strategies under the specific context. The sociological discussions are presented in the hope of enhancing medical interpreters' understanding of their roles and the importance of adopting more flexible strategies in order to provide better service.

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Informal interpreting in general practice: Are interpreters’ roles related to perceived control, trust, and satisfaction?

Abstract: Patients and GPs should be educated about the possible negative consequences of informal interpreting.

Cited by 23 publications

References 31 publications

The significance of communication and care in one’s mother tongue: Patients’ views

The significance of communication and care in one’s mother tongue: Patients’ views

Engaging citizen translators in disasters

A Better Medical Interpreting Service

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