2020
DOI: 10.1016/j.hpopen.2020.100020
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Informal payments for primary health services in Zambia: Evidence from a health facility patient exit survey

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Cited by 8 publications
(14 citation statements)
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“…The billing department maintains a separate electronic record for each patient and collects payment from hospitalized patients daily. Though informal payments for healthcare are common in some parts of Africa 21 , none of our patients reported using anything other than the Rwandan currency to pay, and this is not common in the Rwandan healthcare context.…”
Section: Study Settingmentioning
confidence: 66%
See 1 more Smart Citation
“…The billing department maintains a separate electronic record for each patient and collects payment from hospitalized patients daily. Though informal payments for healthcare are common in some parts of Africa 21 , none of our patients reported using anything other than the Rwandan currency to pay, and this is not common in the Rwandan healthcare context.…”
Section: Study Settingmentioning
confidence: 66%
“…Even modest nonmedical direct and indirect costs such as the median of ~$30 for a c-section are nontrivial for poor patients. Additional informal payments are noted in some African contexts 21 , and these would certainly increase this OOP expenditure and rates of CHE. However, given strongly enforced anti-corruption policies throughout Rwanda, it was felt by hospital leadership that such payments are rare, and hence this was not assessed in our study.…”
Section: Discussionmentioning
confidence: 99%
“…For example, a systematic review found that the cost of healthcare, which is a supply-side factor, is related to using healthcare facilities for child illness, but we could not assess this variable due to a lack of suitable data. Although primary healthcare services are free at public healthcare facilities in Zambia, in a recent study conducted in three provinces, 6.2% of patients reported incurring informal payments, but the incidence was low in rural areas and among maternal and child health service users [ 27 ]. This informal cost can be a barrier to using public healthcare facilities in Zambia in general, but may have less of an influence on the association between geological proximity to a public healthcare facility and the use of the facility for child fever and diarrhea.…”
Section: Discussionmentioning
confidence: 99%
“…Mostly, healthcare workers rather than the patients initiated informal payments 13,31,32,43,51 . Patients paid informally, before care, mainly to access drugs and services, many of which should have been provided for free [32][33][34]42,48,51 . Some patients also made informal payments after service delivery as gifts to express gratitude 42,50 .…”
Section: Discussionmentioning
confidence: 99%
“…Patients or their relatives made informal payments for treatment to be initiated 32,50 , to receive both minor services such as bedpans 42 , injections 51 , or vaccinations 33 ; and major services, such as surgeries 32,42 . Informal payments were also made to receive drugs that were supposed to be provided for free [32][33][34]42,44,48,51 , and to obtain medical record books and reports 48 . In Tanzania, some healthcare providers feigned stockouts of commodities and sought money from patients disguising to purchase the commodities from the private market on their behalf 42 .…”
Section: Reasons For Paying Informal Paymentsmentioning
confidence: 99%