Information and Communication Technologies for Sustainable Tourism

Ali, Alisha; Frew, Andrew J.

doi:10.4324/9780203072592

Cited by 53 publications

(44 citation statements)

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“…Ali and Frew [58], in their recent paper, advanced the idea of the great value that social media has for sustainable tourism. In the context of this discussion paper, we support the idea that the European Commission and European destinations should also concentrate on using social media and transforming it into powerful strengths.…”

Section: Discussionmentioning

confidence: 99%

Raising Competitiveness for Tourist Destinations through Information Technologies within the Newest Tourism Action Framework Proposed by the European Commission

Iunius¹,

Cismaru

Foriş

2015

Sustainability

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Several challenges regarding the European tourism industry were recently identified at EU level which the experts of the European Commission tried to meet, thus formulating several priorities within the newest Tourism Action Framework: Stimulate long-term competitiveness in the European tourism sector, promote the development of sustainable and high-quality tourism, and consolidate the image and promotion of European tourist destinations. Due to the new generational context, information and communications technology ICT and innovation became keywords within the most recent European Tourism Policy. Considering the symbiotic relationship that exists at the European tourism level between sustainable development, innovative ICT solutions, and long-term competitiveness, the decision-makers in European destinations should focus on identifying innovative ways to implement the new Tourism Action Framework adopted by the European Commission, through ICT applications, in order to support long-term competitiveness achievement. Two such authentic proposals are formulated within the present discussion paper: the creation of a decision support system for the management of sustainable European destinations and the development of a trip-planner for quality-sensitive tourists based on an umbrella European certification/labeling system for tourism quality. There is still a fertile field in these areas and, therefore, more innovative ICT tools to support the long-term competitiveness of European tourist destinations can be developed. OPEN ACCESSSustainability 2015, 7 12892

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Section: Discussionmentioning

confidence: 99%

Raising Competitiveness for Tourist Destinations through Information Technologies within the Newest Tourism Action Framework Proposed by the European Commission

Iunius¹,

Cismaru

Foriş

2015

Sustainability

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“…In this respect, ICT represents a way to improve the organisation's management and control, facilitates the identification of environmental sensitive areas and provides information for decision makers and offers to community the opportunity to protect and promote its endogenous resources [27]. Schieder, Adukaite and Cantoni [29] see ICT tools as the best option for public institutions to promote cultural enrichment and, at same time, to protect cultural attractions from degradation or tourists' negative influence.…”

Section: • Employeesmentioning

confidence: 99%

“…Furthermore, Ali and Frew [27] consider that the relation between ICT and sustainable tourism is symbiotic, as ICT tools have a significant contribution to the amelioration of tourism negative impacts. In this respect, ICT represents a way to improve the organisation's management and control, facilitates the identification of environmental sensitive areas and provides information for decision makers and offers to community the opportunity to protect and promote its endogenous resources [27].…”

Section: • Employeesmentioning

confidence: 99%

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Exploring Gamification Techniques and Applications for Sustainable Tourism

et al. 2015

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Tourism is perceived as an appropriate solution for pursuing sustainable economic growth due to its main characteristics. In the context of sustainable tourism, gamification can act as an interface between tourists (clients), organisations (companies, NGOs, public institutions) and community, an interface built in a responsible and ethical way. The main objective of this study is to identify gamification techniques and applications used by organisations in the hospitality and tourism industry to improve their sustainable activities. The first part of the paper examines the relationship between gamification and sustainability, highlighting the links between these two concepts. The second part identifies success stories of gamification applied in hospitality and tourism and reviews gamification benefits by analysing the relationship between tourism organisations and three main tourism stakeholders: tourists, tourism employees and local community. The analysis is made in connection with the main pillars of sustainability: economic, social and environmental. This study is positioning the role of gamification in the tourism and hospitality industry and further, into the larger context of sustainable development.

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“…Adapted from Ali and Frew (2013) Despite this progress, there is still a necessity for workable solutions in implementing ST. Henry (2012) commented that the greatest hope for sustainability would be through the use of ICT. In the literature, one area that has not been thoroughly investigated is the possibility of using ICT as such an innovative approach to mitigating tourism's negative impacts and highlighting its positive consequences.…”

Section: Visitor Management Techniques Taxes Monitoringmentioning

confidence: 99%

Technology innovation and applications in sustainable destination development

Ali

Frew

2014

Inf Technol Tourism

Self Cite

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This paper introduces information and communication technologies as an innovative approach to managing sustainable tourism development from a destination management perspective. Specific attention is focused on the how destination managers utilise the various forms of technology in addressing both the positive and negative impacts of tourism. Building on Hjalager's (1997) analytical typology for sustainable tourism innovation, this research aims to advance tourism innovation research and demonstrate new uses of technology and the wider applications for sustainable tourism. Using a thorough literature review and primary research with destination managers, a collection of technology based tools and their uses were examined for sustainable tourism development and how these tools can foster destination innovativeness. KeywordsICT, information and communication technology, sustainable tourism, eTourism, innovation, destination management IntroductionTourism's phenomenal, sustained growth rate makes it highly attractive as a means of economic development (Mihalic et al. 2012) and like most commercial activities, tourism has produced both beneficial and detrimental environmental and socio-cultural impacts, some of which may be irreversible. Balancing economic growth with protection of the environment is a challenge, which today faces most tourism professionals and the tourism industry is focusing on sustainable tourism development (ST) as a mechanism to try to achieve the aims of economic development whilst protecting, preserving and enhancing the environment (Swarbrooke 1999).Destinations are inevitably the areas where the main tourism impacts occur are felt most powerfully (Wall and Mathieson 2006) and there has been a general and growing concern on how destinations can develop in a sustainable manner (Dodds 2012). A plethora of ideas, techniques and philosophies have been developed to both explore and explain ST (Swarbrooke 1999). Some examples of these approaches include indicators, monitoring, eco-labelling, codes of conduct and alternative forms of tourism. However, many of these approaches have been documented as having a "lack of quality, technical content, reliability, maturity, equity and effectiveness" (Van Der Duim and Van Marwijk 2006: 449). Despite more than 40 years of tourism research focusing on ST and its implementation (Mihalic et al. 2012), the case is still considered theoretically weak (Moscardo 2008; Sharpley 2010). Pigram's (1990) and Liu's (2003) arguments that ST research has to progress beyond the formulation and discussion of the principles and assumptions to effective solutions is still at the crux of the debate today. Added to this, tourism businesses find it difficult to understand and apply sustainability practices (Mihalic et al. 2012) whilst Sharpley (2010) debates that the notion of sustainable tourism is indeed a myth which prevents ST from becoming a practical reality. Therefore challenges still exist to find viable ways of translating ST into practical actions for the tou...

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Information and Communication Technologies for Sustainable Tourism

Cited by 53 publications

References 0 publications

Raising Competitiveness for Tourist Destinations through Information Technologies within the Newest Tourism Action Framework Proposed by the European Commission

Raising Competitiveness for Tourist Destinations through Information Technologies within the Newest Tourism Action Framework Proposed by the European Commission

Exploring Gamification Techniques and Applications for Sustainable Tourism

Technology innovation and applications in sustainable destination development

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