Information channel preference in health crisis: Exploring the roles of perceived risk, preparedness, knowledge, and intent to follow directives

Park, Sejin; Boatwright, Brandon; Avery, Elizabeth Johnson

doi:10.1016/j.pubrev.2019.05.015

Cited by 57 publications

(59 citation statements)

References 43 publications

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“…It is specially truth for the WHO, but there is also a striking exemption for local governments crisis communication professionals. Today, the quick and clear relay of information through different media platforms is essential to achieving effective management (Park et al, 2019). Even from the early moments, authorities' messages should not disregard any potential channel or platform.…”

Section: Discussionmentioning

confidence: 99%

“…In risk and crisis communication, channel selection and trustworthiness are important predictors of information processing and, hopefully, adherence to recommended preventative behaviors (Park;Boatwright;Johnson-Avery, 2019). Despite a number of warnings from the scientific community (GPMB, 2019) and the lessons learned from previous infectious disease emergencies, including the 2002 SARS-CoV, 2009 H1N1 influenza pandemic, MERS-CoV, Ebola virus, and Zika virus outbreaks, governments around the world have shown low capacities to respond effectively to health emergency outbreaks.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Covid-19 communication management in Spain: Exploring the effect of information-seeking behavior and message reception in public’s evaluation

Moreno

Fuentes-Lara

Navarro

2020

EPI

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Covid-19 communication management in Spain: Exploring the effect of information-seeking behavior and message reception in public’s evaluation

Moreno

Fuentes-Lara

Navarro

2020

EPI

View full text Add to dashboard Cite

show abstract

“…Moreover, Mturk’s recruitment speed is excellent for study designs that depend on current social events [ 47 ]. For instance, Park et al [ 48 ] used Mturk samples to study American adults’ information channel preferences during the 2016 Zika virus outbreak. Given that confirmed cases in the United States has surged since March 2020, Mturk samples are suitable for our objectives because of the ability to collect how individuals relied on legacy news and social media to cope with the global pandemic in a naturalistic setting.…”

Section: Methodsmentioning

confidence: 99%

Intergroup Contact, COVID-19 News Consumption, and the Moderating Role of Digital Media Trust on Prejudice Toward Asians in the United States: Cross-Sectional Study

Tsai¹,

Phua²,

Pan³

et al. 2020

J Med Internet Res

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Background The perceived threat of a contagious virus may lead people to be distrustful of immigrants and out-groups. Since the COVID-19 outbreak, the salient politicized discourses of blaming Chinese people for spreading the virus have fueled over 2000 reports of anti-Asian racial incidents and hate crimes in the United States. Objective The study aims to investigate the relationships between news consumption, trust, intergroup contact, and prejudicial attitudes toward Asians and Asian Americans residing in the United States during the COVID-19 pandemic. We compare how traditional news, social media use, and biased news exposure cultivate racial attitudes, and the moderating role of media use and trust on prejudice against Asians is examined. Methods A cross-sectional study was completed in May 2020. A total of 430 US adults (mean age 36.75, SD 11.49 years; n=258, 60% male) participated in an online survey through Amazon’s Mechanical Turk platform. Respondents answered questions related to traditional news exposure, social media use, perceived trust, and their top three news channels for staying informed about the novel coronavirus. In addition, intergroup contact and racial attitudes toward Asians were assessed. We performed hierarchical regression analyses to test the associations. Moderation effects were estimated using simple slopes testing with a 95% bootstrap confidence interval approach. Results Participants who identified as conservatives (β=.08, P=.02), had a personal infection history (β=.10, P=.004), and interacted with Asian people frequently in their daily lives (β=.46, P<.001) reported more negative attitudes toward Asians after controlling for sociodemographic variables. Relying more on traditional news media (β=.08, P=.04) and higher levels of trust in social media (β=.13, P=.007) were positively associated with prejudice against Asians. In contrast, consuming news from left-leaning outlets (β=–.15, P=.001) and neutral outlets (β=–.13, P=.003) was linked to less prejudicial attitudes toward Asians. Among those who had high trust in social media, exposure had a negative relationship with prejudice. At high levels of trust in digital websites and apps, frequent use was related to less unfavorable attitudes toward Asians. Conclusions Experiencing racial prejudice among the Asian population during a challenging pandemic can cause poor psychological outcomes and exacerbate health disparities. The results suggest that conservative ideology, personal infection history, frequency of intergroup contact, traditional news exposure, and trust in social media emerge as positive predictors of prejudice against Asians and Asian Americans, whereas people who get COVID-19 news from left-leaning and balanced outlets show less prejudice. For those who have more trust in social media and digital news, frequent use of these two sources is associated with lower levels of prejudice. Our findings highlight the need to reshape traditional news discourses and use social media and mobile news apps to develop credible messages for combating racial prejudice against Asians.

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“…32 Social media are often used (even by governments) to distribute information about the measures. 33,34 Hence, we predict that the influence of feelings of anxiousness on happiness is partly mediated by using social media for active coping to face the risk of the crisis (H1). For lonely adolescents, we do not expect active coping will help them to feel happy.…”

Section: Theoretical Frameworkmentioning

confidence: 99%

How Adolescents Use Social Media to Cope with Feelings of Loneliness and Anxiety During COVID-19 Lockdown

Cauberghe

Wesenbeeck

Jans

et al. 2021

Cyberpsychology, Behavior, and Social Networking

420

307

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Information channel preference in health crisis: Exploring the roles of perceived risk, preparedness, knowledge, and intent to follow directives

Cited by 57 publications

References 43 publications

Covid-19 communication management in Spain: Exploring the effect of information-seeking behavior and message reception in public’s evaluation

Covid-19 communication management in Spain: Exploring the effect of information-seeking behavior and message reception in public’s evaluation

Intergroup Contact, COVID-19 News Consumption, and the Moderating Role of Digital Media Trust on Prejudice Toward Asians in the United States: Cross-Sectional Study

How Adolescents Use Social Media to Cope with Feelings of Loneliness and Anxiety During COVID-19 Lockdown

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