Information Communication Technology (ICT) Utilization in Private Universities in Uganda: Exploring Strategies to Improve. A Case of Uganda Christian University

Abstract

The study was an extension of a similar study by [1] conducted among local government staff in Uganda and was extended among staff at Uganda Christian University. A total of 108 respondents out of the accessible 130 representing 83.0% response rate was realized after administering the study instruments over a period of two (2) weeks. Of the 108 respondents, 70.4% constituted staff in administration, 8.0% heads of sections and 21.6% academic staff. Data was analyzed using different statistical techniques which included descriptive statistics, mainly mean and standard deviation, Pearson Product Moment Correlation Coefficient to establish the relationships between variables and multiple regression analysis to establish causal influence of factors on ICT utilization. At bivariate level, organizational support systems, ICT infrastructure and users' perceptions had a strong relationship on ICT utilization. Multiple regression analysis revealed that only user perceptions (perceived ease of use) and user knowledge and skills had a significant causal influence on ICT utilization. The researcher Recommended that UCU strategic management cater for personnel ICT capacity building to improve their skills and therefore enhance ICT usability. Further research may consider segmenting staff by faculties and study how utilization levels differ using ANOVA. A comparative study can also be undertaken to assess UCU and any other private university.

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