Information Demand Context Modelling for Improved Information Flow: Experiences and Practices

Lundqvist, Magnus; Holmquist, Eva; Sandkuhl, Kurt; Seigerroth, Ulf; Strandesjö, Jan

doi:10.1007/978-3-642-05352-8_3

Cited by 8 publications

(11 citation statements)

References 9 publications

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“…During the last decade, research in information logistics has been addressing the aspect of optimized information supply (see Section 3). Advantages attributed to information logistics (ILOG) are to avoid wrong decisions due to missing or incomplete information and to increase efficiency with regard to searching information [3]. …”

Section: Relevance Of Individual Processesmentioning

confidence: 99%

“…manifested in business process management, does not fully reflect the operational needs of organizational roles when it comes to information supply [25]. An information-centric perspective, as expressed in IDP, was considered as a valuable complement or sometimes even as more important for an organizational role than the process view [3]. Thus, we argue that even for individuals and their needs it might be beneficial to consider both, a process and an information demand perspective, and to integrate both aspects.…”

Section: Information Demand Patterns In Individual Processesmentioning

confidence: 99%

“…ILOG explores, develops, and implements concepts, methods, technologies, and solutions for the above mentioned purpose. Contemporary research work in ILOG includes  a method for information demand analysis in an enterprise context [3],  patterns of information demand for efficiently constructing solutions (see below),  a framework for ILOG in business intelligence [19],  technologies for matching information demand and content [20],  applications for tele-medicine [21] or media industries [22].…”

Section: Information Logistics and Information Demand Patternsmentioning

confidence: 99%

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Integration of Individual Processes and Information Demand Patterns: A Conceptual Analysis

Leyer

Sandkuhl

2017

CSIMQ

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Abstract. Individuals need a variety of information when performing their personal processes. However, companies typically know little about the underlying individual demand patterns in these processes. Conceptualizing information demand patterns of individuals is expected to allow for using these as foundation to extend the traditional internal information logistic perspective of companies. Digital options could then be used to align individual and organizational information leading not only to new product and service offers, but also to new work structures in organizations. Thus, we extend prior literature regarding business process management and information logistics by highlighting how information demand patterns (IDP) have to be adapted to individual processes. Our exploratory approach is to demonstrate conceptually the conditions and implications of individual IDPs. Keywords: Individual process model, information logistics, information demand analysis, information demand pattern. Relevance of Individual ProcessesBusiness process management (BPM) has received an enormous attention in research and industry during the last twenty years and is considered as a key technology to increase efficiency in organizations [1]. An important aspect within BPM is the distribution of information between employees in processes with divided responsibilities [2]. During the last decade, research in information logistics has been addressing the aspect of optimized information supply (see Section 3). Advantages attributed to information logistics (ILOG) are to avoid wrong decisions due to missing or incomplete information and to increase efficiency with regard to searching information [3]. 62In the past, both BPM and ILOG have predominantly taken an organizational perspective with BPM focusing on improving processes and ILOG on improving information flow for the roles in an organization. However, with an increasing penetration of IT, social media and mobile devices in basically all situations of private life, it becomes more and more important for companies to understand individual needs to improve processes [4], [5]. In the center of this understanding is the perspective on processes of individuals independently from an organizational role [6]. Modeling these individual processes is important from a marketing and service management perspective, as these contextualize the customers' behavior when selecting products and services which support their activities best [7]. Starting from the individual perspective provides new insights how customers behave beyond existing products and services.In this article, we focus on integrating individual processes (IP) and information demand patterns (IDP) with the purpose of showing conceptual feasibility and motivating future work in the area. The research approach taken is an exploratory investigation with argumentative, deductive elements. The main contribution of the work is (1) to show the relevance of integrating IP and ILOG, (2) to identify which changes would be required in IDPs for...

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Section: Relevance Of Individual Processesmentioning

confidence: 99%

Section: Information Demand Patterns In Individual Processesmentioning

confidence: 99%

Section: Information Logistics and Information Demand Patternsmentioning

confidence: 99%

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Integration of Individual Processes and Information Demand Patterns: A Conceptual Analysis

Leyer

Sandkuhl

2017

CSIMQ

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“…In this work the understanding and definition of 'information demands' is based on the results of research that was carried out from 2005 to 2007 [9]. The main objective of the study was the identification of relationships between information needs and work-related aspects such as processes, resources and organizational structures.…”

Section: Information Demandmentioning

confidence: 99%

“…Although the approach of Sandkuhl to develop an information demand pattern [6] strongly relates to the information demand analysis method by Lundqvist [9], we examined different methods of information demand analysis as well as areas of research in this field. Strauch and Winter [10] describe a detailed approach on information demand analysis concerning data warehouses.…”

Section: Introductionmentioning

confidence: 99%

Information Demand Pattern for Teams

Stamer

Sandkuhl

Zeiner

2016

J. Complex Syst. Inform. Model. Q.

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Abstract. Modern organizations face the challenge of having to manage an increasing amount of information. The resulting information overload leads more and more to problems in decision making with potentially negative economic consequences. Decision-makers and knowledge intensive workers are especially affected. To address this problem, information demand patterns were proposed which capture organizational knowledge about the information demand of single roles. This work extends the concept of information demand patterns from single roles to teams. Using the knowledge intensive field of project management, the paper shows how to apply the concept of information demand patterns for a whole team. The contributions of this work are (1) the methodical approach to develop information demand patterns for teams, (2) an actual information demand pattern for a steering committee in the context of project management, (3) reflections on the differences between role patterns and team patterns.

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Towards Defining a Competence Profile for the Enterprise Modeling Practitioner

Persson

Stirna

2010

Lecture Notes in Business Information Processing

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Enterprise Modeling (EM) has established itself as a valuable instrument for various purposes related to organizational development, such as designing or redesigning the business, eliciting requirements for information systems, capturing and reasoning about organizational knowledge. A notable characteristic of EM is its collaborative way of stakeholder involvement in modeling. Much of the success of projects using EM depends on how the EM process is organized and on the competence level of the expert responsible for the EM approach. This paper analyses what are the competence needs for the method expert and what competences are needed in the different steps in the EM process. The EM process described consists of activities for project inception and planning, conducting modeling sessions, and delivering a result that can be taken up by a subsequent implementation project. Two main competence areas are discussed in relation to the EM process -competences related to modeling and competences related to managing EM projects.

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Information Demand Context Modelling for Improved Information Flow: Experiences and Practices

Cited by 8 publications

References 9 publications

Integration of Individual Processes and Information Demand Patterns: A Conceptual Analysis

Integration of Individual Processes and Information Demand Patterns: A Conceptual Analysis

Information Demand Pattern for Teams

Towards Defining a Competence Profile for the Enterprise Modeling Practitioner

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