Information Management, Organizational Intelligence, and Innovation Performance Triangle: Empirical Research on Turkish IT Firms

Abstract

The study aims to investigate whether information management practices and organizational intelligence have an effect on a firm’s innovation performance within the framework of resource-based theory via empirical field studies in technology and information technology (IT) companies. The study is mainly conducted on technology and information technology companies operating in the Marmara Region of Turkey. The reason for choosing technology-intensive companies is that the scales used for the survey are organization types, which can accurately measure the institution’s knowledge, organizational intelligence, and innovation performance. The survey collection process includes the data of 495 managers, collected between 2018 and 2019. In this study, in which the effect of the sensitivity between information management practices, the sub-dimensions of organizational intelligence on innovation performance, and financial and growth performance are examined within the framework of resource-based theory, (i) a significant relationship is determined between information management practices and both a firm’s innovation performance and its financial and growth performance; (ii) innovation performance is found to have a direct and positive effect on a firm’s growth and financial performance; (iii) while the presence of perceived knowledge, which is one of the sub-dimensions of organizational intelligence, has no strong impact on innovation performance, mental model development has a direct and positive effect on innovation performance. The fact that there are few studies in the literature, to the best of our knowledge, examining information management practices, organizational intelligence, innovation performance, and financial and growth performance together increases the relevance of this study. Therefore, it is believed that the study will contribute to the literature with theoretical and managerial implications.

Gestão da informação no setor bancário

“…Basear-se na experiência do usuário permite identificar necessidades informacionais da comunidade, possibilita que a informação seja organizada segundo suas preferências, comportamentos ou modelos mentais (Guimarães, 2014), o que facilita o acesso e a interação dos sujeitos com as informações. Ao promover uma GI focada no usuário, é possível adicionar eficiência e rapidez aos negócios e promover a inovação por meio de cooperação, obtenção de informações claras no tempo certo (Altindağ;Öngel, 2021).…”

“…Isso favorece o aumento da qualidade em processos, produtos e serviços e a cooperação, ajuda a padronizar os métodos de trabalho e evitar o retrabalho, fornece uma base para medir o progresso, reduz a carga sobre os especialistas, gerencia com eficácia uma grande quantidade de informações para ajudar os funcionários a atenderem seus clientes melhor e mais rápido. Além disso, o uso da GI protege o capital intelectual de uma empresa, com foco nas pessoas, pois ao selecionar informações mais adequadas, compartilha estratégia para o capital humano e cria a cultura do compartilhamento (Altindağ;Öngel, 2021).…”

Information management design for higher education

“…understanding the importance of information management at the time they are working in areas that are more challenging (Khamzah et al, 2017;Zulkipli et al, 2021). Managing information entails the processes of perceiving, collecting, organizing, processing, and maintaining information (Altındağ & Öngel, 2021). Based on the importance of information management in public institutions including universities, this research question is as follows what is the current condition of Universitas Islam Negeri Malang as a public board in managing information, and what is the right information management design for universities, especially those that do not have a specialized information management unit like UIN Malang.…”

Unraveling the synergy: how organizational intelligence fuel soft skills and nurses’ thriving: a cross-sectional study

“…Effectively managing and coordinating information and ideas to satisfy patients’ needs is known as organizational intelligence. By combining technical and human resources, an organization can solve organizational challenges through intellectual talent [ 3 , 4 ].…”