Abstract:Purpose
– The aim of this paper is to survey existing information security culture research to scrutinise the kind of knowledge that has been developed and the way in which this knowledge has been brought about.
Design/methodology/approach
– Results are based on a literature review of information security culture research published between 2000 and 2013 (December).
Findings
– This… Show more
Abstract-A cybersecurity culture must be promoted at an international, national, organizational, and individual level to aid in minimizing risks from a human perspective in cyberspace. To promote such a culture it has to be understood and quantified in order to direct change. This research makes use of the disciplines of information technology and industrial psychology to define a cybersecurity culture. A quantitative research methodology, cybersecurity culture research methodology (CSeCRM), is proposed that can be used to measure a cybersecurity culture. The objective of CSeCRM is to ensure that a reliable and valid measuring instrument is used to measure cybersecurity culture. The results derived from using such an instrument can aid in identifying actions to change and direct the cybersecurity culture at, for instance, schools or businesses, at national or international level. The CSeCRM is illustrated by implementing it in an organization where a cybersecurity culture measuring instrument was validated.
Abstract-A cybersecurity culture must be promoted at an international, national, organizational, and individual level to aid in minimizing risks from a human perspective in cyberspace. To promote such a culture it has to be understood and quantified in order to direct change. This research makes use of the disciplines of information technology and industrial psychology to define a cybersecurity culture. A quantitative research methodology, cybersecurity culture research methodology (CSeCRM), is proposed that can be used to measure a cybersecurity culture. The objective of CSeCRM is to ensure that a reliable and valid measuring instrument is used to measure cybersecurity culture. The results derived from using such an instrument can aid in identifying actions to change and direct the cybersecurity culture at, for instance, schools or businesses, at national or international level. The CSeCRM is illustrated by implementing it in an organization where a cybersecurity culture measuring instrument was validated.
“…For example, in [10] it is argued that information security obedience (i.e., compliance with policies) binds together information security, corporate governance and corporate culture and in [11] "culture" is described as the ideal state of "compliance. The most frequently cited their theoretical frameworks in r research on information security culture [12] are those of Edgar Schein and Geert Hofstede. Schein's framework is a three-tiered model that explains organizational culture on the levels of shared basic assumptions, espoused values and artifacts/behaviors [13].…”
“…It is discussed in the next section. Karlsson et al's (2015) systematic review of information security culture research identifies that almost 40 percent of the papers are theoretical and do not include empirical data. Unlike those papers, this research is based on empirical data and it is conducted with a qualitative interpretivist approach using an embedded single case study methodology.…”
Section: Summary: Analysing Socio-technical Aspects Of Securitymentioning
confidence: 99%
“…Unfortunately, most research has focussed on technology and more work is required on the sociotechnical aspects of information security (Hagen, Albrechtsen, & Hovden, 2008) In response to this need to focus on the socio-technical threats, and Karlsson et al's (2015) exhortation for more empirical and in-depth research, this paper presents a case study of a major bank in a developing economy. Since global finance is highly interconnected, it is important that banks in such economies do not comprise a weak link and hence results from this case have value for the industry as a whole.…”
Purpose -This paper explores the use of Soft Systems Methodology (SSM) to analyse the sociotechnical information security issues in a major bank.Design/methodology/approach -Case study research was conducted on a major bank. Semistructured interviews with a purposive sample of key stakeholders in the business, comprising senior managers, security professionals and branch employees were conducted.Findings -SSM was particularly useful for exploring the holistic information security issues, enabling models to be constructed which were valuable analytical tools and easily understood by stakeholders, which increased the receptiveness of the bank, and assisted with member validation.Significant risks were apparent from internal sources with weaknesses in aspects of governance and security culture.Research limitations/implications -This research uses a single case study and whilst it cannot be generalised, it identifies potential security issues others may face and solutions they may apply.Practical implications -Information security is complex and addresses technical, governance, management and cultural risks. Banking attacks are changing, with greater focus on employees and customers. A systemic approach is required for full consideration. SSM is a suitable approach for such analysis within large organisations.Originality/value -Demonstrates how important benefits can be obtained by using SSM alongside traditional risk assessment approaches to identify holistic security issues. A holistic approach is particularly important given the increasing complexity of the security threat surface. Banking was selected as a case study since it is both critical to society and is a prime target for attack. Furthermore, developing economies are under-represented in information security research, this paper adds to the evidence base. Since global finance is highly interconnected, it is important that banks in such economies do not comprise a weak link and hence results from this case have value for the industry as a whole.
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