Information Sharing and Patterns of Social Interaction in an Enterprise Social Bookmarking Service

Pan, Ying Xin

doi:10.1109/hicss.2008.202

Cited by 8 publications

(4 citation statements)

References 14 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Few empirical studies of social bookmarking within a corporate environment have been reported and relatively little is known about the patterns of actual use. In this presentation, highlights of a field study of social bookmarking and collaborative tagging will be shared from three perspectives (Millen, Feinberg & Kerr, 2006; Millen et al, 2007; Rivadeneira et al, 2007; Pan & Millen, 2008; Thom‐Santelli, Muller & Millen, 2008). First, personal (or private) tagging will be compared to public (enterprise‐wide) tag collections.…”

Section: Each Panelist's Contributionmentioning

confidence: 99%

Tagging as a communication device: Every tag cloud has a silver lining

Pfeiffer

Tonkin

Lindner

et al. 2008

Proc of Assoc for Info

Self Cite

View full text Add to dashboard Cite

The panel will bring together an intentional variety of perspectives on the process and outcomes of tagging, within and without social networking. In particular, how the context is apparent in the vocabulary, language or classifications used in communication. At the individual or conceptual level, tags are seen as a means to avoid some of the issues associated within more formal frameworks, such as fossilized terms of meanings, but at the context, language or ontology level a concept must be expressed via a relatively impoverished vocabulary of jointly shared terms and ideas. One such misunderstanding, one that drives much of the debate on tagging, is the widespread definition of ontology as "a hierarchical structure to describe conceptual structures that are closed, inflexible and restrictive". However, a lexicon of tags -terms -can be tailored to improve and optimize communication accuracy. The panel will attempt to show how tagging is applied to indicate or derive an appropriate semantics, given the user's understanding of the information's context. Then discussing how this process fits with established theory in knowledge management, KM, linguistics and classification research amongst others, and investigate wider implications. Topic AreasOntology ical Architecture of Tags: Are tags, as they are widely described, a superset overlaying an underlying ontology? Or are ontologies and tags applied in a similar way?

show abstract

Section: Each Panelist's Contributionmentioning

confidence: 99%

Tagging as a communication device: Every tag cloud has a silver lining

Pfeiffer

Tonkin

Lindner

et al. 2008

Proc of Assoc for Info

Self Cite

View full text Add to dashboard Cite

show abstract

“…(Admittedly, some of those shared files are not HTML documents.) Another study conducted by the IBM dogear team [10] shows that about 7~22% of URLs were bookmarked by more than one person working in three corporate organizations. Our analysis of a recent del.icio.us crawl data (450,000 users, 40 million URLs) reveals that on average a user shares about 75.7% of his bookmarks with at least another user.…”

Section: Related Workmentioning

confidence: 99%

Annotate once, appear anywhere

Hong

2009

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

View full text Add to dashboard Cite

A common practice in work groups is to share links to interesting web pages. Moreover, passages in these web pages are often cut-and-pasted, and used in various other contexts. In this paper we report how we explore the idea of paragraph fingerprinting to achieve the goal of "annotate once, appear anywhere" in a social annotation system called SparTag.us. This work was motivated by the prominence of redundant contents with different URLs on the Web and shared documents that are read and re-read within enterprises. Our technique attaches users' annotations to the contents of paragraphs, enabling annotations to move along with the paragraphs within dynamic live pages and travel across page boundary to other pages as long as the paragraph contents remain intact. We also describe how we use paragraph fingerprinting to facilitate the social sharing of information nuggets among our users.

show abstract

“…In the language of social software, they can preserve the needs of scientific researchers by facilitating collaborative activities for information gathering purposes 39) . Social Bookmarking Service (SBS) is a promising technology to solve the problem of Internet information overload by the benefit of Collaborative Information Gathering (CIG) 34) . SBS is a type of social software that allows people to organize, share, and discover bookmarks for information resources on the Web with user's own keywords.…”

Section: Introductionmentioning

confidence: 99%

“…This feature of SBS can be used to create connections and matchmaking among people without regards to physical space offering some opportunities to contact with 32) . SBS can foster social interaction among people by allowing people to browse into others' libraries 1), 34) . This benefit ultimately leads to colleagues who share research interests and fosters CIG among likeminded people.…”

Section: Introductionmentioning

confidence: 99%

Design and Evaluation of Mutual Awareness Function in Social Bookmarking Service to Foster Collaborative Information Gathering

Klaisubun

Ishikawa

2009

Journal of Information Processing

View full text Add to dashboard Cite

Scientific researchers need support for their information gathering from the Web, because the growth of Internet accessibility raises the problem of Internet information overload. Social Bookmarking Service (SBS) is a promising technology to solve the problem by the benefit of collaborative information gathering. The paper describes the design and evaluation of a novel function of SBS to foster collaborative information gathering by providing mutual awareness information about browsing behaviors of SBS users. This information increases the probabilities of discovering the useful information by recommending the potential collaborators to the user. A case study on an experimental SBS was performed to evaluate the feasibility of the mutual awareness information for individuals and research communities. In order to verify the validity of the design quantitatively, an experiment was conducted using agent-based simulation based on an extension of the SIR model for epidemics. The results, either from the case study or the agent-based simulation, argue the effectiveness of the proposed function to provide mutual awareness information for fostering collaborative information gathering in SBS.

show abstract

Information Sharing and Patterns of Social Interaction in an Enterprise Social Bookmarking Service

Cited by 8 publications

References 14 publications

Tagging as a communication device: Every tag cloud has a silver lining

Tagging as a communication device: Every tag cloud has a silver lining

Annotate once, appear anywhere

Design and Evaluation of Mutual Awareness Function in Social Bookmarking Service to Foster Collaborative Information Gathering

Contact Info

Product

Resources

About