Information source usage among motive-based segments of travelers to newly emerging tourist destinations

Dey, Banasree; Sarma, Mrinmoy K.

doi:10.1016/j.tourman.2009.03.015

Cited by 98 publications

(54 citation statements)

References 8 publications

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“…In these studies, emphasis is being paid to identify why travellers search online and what type of websites they frequently access in order to pinpoint prospective online traveller profiles accounting also for demographic information, such as age and gender (e.g. [14,29]). However, these efforts mostly reflect partial snapshots of the online information-seeking behaviour since they do not relate the information sources' usage with particular information needs, nor do they examine whether such relation led to satisfaction of travellers' information needs.…”

Section: Capturing Travellers' Online Information Search Process Durimentioning

confidence: 99%

“…Furthermore, our work seeks to explore paths towards tourism information needs satisfaction as a result of utilization of online information resources that influence travel decisions and the information obstacles related to the information-seeking process. This is central if we consider that literature reveals that individuals utilize a combination of different online information resources to satisfy their information needs for a travel product or service [14,16] and that the selection of these resources is driven by the formulation of specific information needs [20,29] and influenced by situational and/or personal factors (e.g. personality traits [57,58]).…”

Section: Research Propositionsmentioning

confidence: 99%

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Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics

Kourouthanassis

Mikalef

Pappas

et al. 2017

Information & Management

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Please cite this article as: P.E. Kourouthanassis, P. Mikalef, I.O. Pappas, P. Kostagiolas, Explaining travellers online information satisfaction: a complexity theory approach on information needs, barriers, sources and personal characteristics, Information and Management (2017), http://dx.doi.org/10. 1016/j.im.2017.03.004 This is a PDF file of an unedited manuscript that has been accepted for publication. As a service to our customers we are providing this early version of the manuscript. The manuscript will undergo copyediting, typesetting, and review of the resulting proof before it is published in its final form. Please note that during the production process errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain.

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Section: Capturing Travellers' Online Information Search Process Durimentioning

confidence: 99%

Section: Research Propositionsmentioning

confidence: 99%

Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics

Kourouthanassis

Mikalef

Pappas

et al. 2017

Information & Management

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“…Word-of-Mouth is the free oral and person-to-person discussions and communications among consumers involving in brand, products, or services in the market or consumption-related affairs, where the receivers perceived the propagation being non-commercial (Dey and Sarma 2010). Chen & Mo (2012) regarded Word-ofMouth as an oral spreading behavior, referring to people-centered information propagation, which was the noncommercial communication or recommendation of products, brand, or services.…”

Section: Word-of-mouthmentioning

confidence: 99%

A Study on the Effects of Word-of-Mouth on Brand Trust in Tourism Industry

2017

EURASIA J MATH SCI T

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From the statistical data of World Tourism Organization on the number and average growth of travelers and the travel income, Asia-Pacific Region presents the best potential in tourism markets. A lot of visitors would choose to receive information through Word-of-Mouth when planning a tour. The Word-of-Mouth experiences and shared information could induce a visitor's travel demands. It therefore becomes a primary issue for the marketing in tourism industry to understand the function of Word-of-Mouth on a visitor's trust and employment of a tourism business brand. Taking EasyTravel as the research subject, the questionnaire survey is preceded through e-mails. With convenience sampling, total 1000 copies of questionnaires are distributed to the web members of EasyTravel, and 382 valid copies are retrieved, with the retrieval rate 38%. The research results show the significantly positive correlations between 1.Word-of-Mouth and Brand Reliability in Brand Trust and 2.Word-of-Mouth and Brand Intention in Brand Trust; besides, 3.demographic variables reveal remarkable effects on the correlations between Word-of-Mouth and Brand Trust.

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“…In 2010 Kruger and Saayman analyzed studies from 1994 to 2009 on travel motives to national parks/nature areas and up to now new research have been conducted by Jun, Kyle and Mowen (2009), Dey and Sarma (2010), Lee (2009), Lili, Lijuan andMing (2010), Slabbert and Laurens (2011), and Line and Costen (2011). The results from the respective studies are illustrated in Table 1 and several conclusions can be drawn.…”

Section: Literature Reviewmentioning

confidence: 99%

Segmentation by motivation of tourists to the Kgalagadi Transfrontier Park

Saayman

Dieske

2015

SAJBM

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The Kgalagadi Transfrontier Park is one of South Africa's unique attractions for national and international tourists. However, little research has been done on visitors to transfrontier parks. In addition marketers highlight the importance of understanding the reasons why people travel and who these tourists are. Therefore the aim of this article is to segment the market of the Kgalagadi Transfrontier Park by means of visitors' travel motives. This was achieved by means of a survey. In the statistical analysis, 414 questionnaires were used and the survey was conducted from 2010 to 2012. The statistical analysis included a factor analysis and ANOVA. Four factors were identified through the factor analysis namely escape, education and recreation, park attributes and exploration. The latter was unique to this research since it has not been found in other studies. The ANOVA confirmed that a wide variety of variables influence the decision-making process and that the marketing strategy should focus on different methods and events to attract a greater market.

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Information source usage among motive-based segments of travelers to newly emerging tourist destinations

Cited by 98 publications

References 8 publications

Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics

Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics

A Study on the Effects of Word-of-Mouth on Brand Trust in Tourism Industry

Segmentation by motivation of tourists to the Kgalagadi Transfrontier Park

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